ACG Air Conditioning Canberra - Split & Ducted
Customers consistently name specific team members like Mercedes, Jason, and Brendon across hundreds of reviews.
From 270 Google reviewsThe standout pattern is speed of delivery, with multiple customers reporting installations completed within days of quote acceptance rather than weeks. ACG appears to specialize in challenging ducted system installs, with several reviews praising their problem-solving on split-level homes and difficult wall penetrations where other companies might struggle.
Their work
What it's like working with them
Based on a sample of recent customer reviews (270 total)
“They took their boots off before coming inside”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About ACG Air Conditioning Canberra - Split & Ducted
ACG specializes in ducted reverse cycle systems for Canberra homes, with a team that customers consistently name-check for their expertise. Jason handles initial consultations and system sizing, while Mercedes coordinates the customer experience from quote to completion. Installation crews led by Brendon, Tim, and Luke are praised for tackling challenging installs like split-level apartments and double-brick walls, often finding creative solutions rather than taking shortcuts. The business focuses on Daikin systems and uses quality installation practices like black conduit matching exterior colors and thorough system walkthroughs. They're known for speed - multiple customers mention installations completed within a week of quote acceptance, with same-day quotes and follow-up calls to ensure everything's running properly.
Best for: ducted system installations in challenging homes, customers who want named technicians rather than random contractors, and homeowners needing fast turnaround from quote to installation.
Location
Often needed together
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Claim This Profile — Free →Common questions about ACG Air Conditioning Canberra - Split & Ducted
How quickly can ACG install an air conditioning system?+
Based on customer reviews, ACG typically provides same-day quotes and can complete installations within a week of quote acceptance. Several customers mention getting quotes on Thursday and having systems installed by Monday. One customer noted they had their system installed within 5 days of making a deposit, which appears faster than many competitors in the Canberra market.
What brands does ACG Air Conditioning Canberra work with?+
Customer reviews consistently mention Daikin systems, including specific models like the Daikin Zena split systems and various ducted reverse cycle units. Reviews praise the quality of these installations and mention features like quiet operation and fast startup times. While reviews don't mention other brands, their specialization appears to be Daikin systems ranging from 16kw to 18kw capacity.
Does ACG handle complex installation challenges?+
Yes, multiple reviews specifically praise ACG for tackling difficult installations that other companies might avoid. Customers mention successful installs in split-level apartments, double-brick interior walls, and challenging ceiling access situations. Installation team leader Brendon is frequently named for finding creative solutions rather than taking shortcuts, and customers appreciate that they explore the best options rather than just the easiest ones.
What do customers say about ACG's pricing?+
Reviews indicate ACG's pricing is competitive rather than the cheapest option, with customers noting 'fair pricing' and 'competitive rates' after comparing multiple quotes. One customer mentioned choosing ACG after comparing five quotes, suggesting their pricing was reasonable enough to win against multiple competitors. The value appears to come from their service quality and speed rather than being the lowest-cost option.