Canberra Air Conditioning
Mitch and the team consistently diagnose air conditioning problems that other contractors miss entirely.
From 19 Google reviewsRecent feedback shows some volatility, with excellent 5-star reviews for complex installations sitting alongside complaints about recurring leaks and customer service inconsistency. The standout pattern is their diagnostic thoroughness—multiple customers describe Mitch and the team finding issues that previous mechanics missed entirely.
Their work
What it's like working with them
Based on a sample of recent customer reviews (19 total)
“incredibly professional and reliable”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Canberra Air Conditioning
Matthew leads Canberra Air Conditioning's team of technicians, with Mitch specialising in system diagnostics and Craig handling thorough maintenance services. Reviews consistently highlight their ability to solve problems other contractors miss—one customer had three previous mechanics dismiss their struggling ducted system until Mitch discovered it was low on gas and provided a complete system overhaul. The team focuses on ducted installations in newly purchased properties and complex retrofits, with customers praising their willingness to tackle challenging jobs like poorly fitted existing units. Their approach emphasises detailed explanations and maintenance education, with technicians taking time to show customers proper filter care and system operation rather than just completing the job.
Best for: ducted air conditioning installations in newly purchased homes, complex diagnostic work other contractors can't solve, and thorough system servicing with detailed maintenance education.
Location
Often needed together
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Claim This Profile — Free →Common questions about Canberra Air Conditioning
What do customers say about Canberra Air Conditioning's diagnostic abilities?+
Multiple customers mention the team finding problems that other contractors missed entirely. One customer had three previous mechanics dismiss their struggling ducted system, but Mitch from Canberra Air Conditioning discovered it was low on gas and provided additional system improvements. Reviews consistently praise their thorough approach to troubleshooting compared to competitors who rely only on fault codes.
Who are the key technicians at Canberra Air Conditioning?+
Matthew leads the business and handles installations and quotes, while Mitch specialises in system diagnostics and repairs. Craig is mentioned for thorough servicing work, and Andrew provides quick response services. Customers frequently mention these technicians by name, suggesting consistent team members rather than rotating contractors.
Does Canberra Air Conditioning handle complex installation jobs?+
Yes, reviews highlight their willingness to tackle challenging installations that other contractors might avoid. One customer mentioned a 4-hour job involving a poorly fitted existing unit that required a trip to Bunnings mid-job. They specialise in ducted systems for newly purchased properties and complex retrofits in existing homes.
What type of follow-up service does Canberra Air Conditioning provide?+
Customers consistently mention receiving detailed instructions on system operation and maintenance after installation or service. Technicians take time to explain filter cleaning, provide maintenance tips, and review system operation with customers rather than just completing the work and leaving.