Luxe Pools
Scott and Kyle are named by every reviewer — and praised for very different things.
The pattern that stands out across all four is transparency — customers mention being walked through decisions, given reasons for how work was done, and kept in the loop without having to chase. If you're putting in a new pool on the Central Coast and want a crew that treats communication as part of the service rather than an afterthought, Luxe Pools is worth getting a quote from — just ask them upfront about current lead times, since four reviews don't tell you much about how busy they are.
Their work
What it's like working with them
Based on a sample of Google reviews (4 total)
“went into detail why they did things the way they did”
“showed up exactly when they said they would”
What they help with
Based on what their customers hired them for
How they stack up
Context from 235 pool builders in Central Coast
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Luxe Pools
Scott and Kyle are the two names that come up repeatedly across every Luxe Pools review — Scott handles client communication and is praised for being consistently reachable across calls, emails, and texts, while Kyle works hands-on through the build and is noted for explaining the reasoning behind each installation decision, not just the outcome. The broader crew — including Garrett and Jayden, who were called out by name for arriving exactly on schedule — appears to operate with a level of site discipline that's uncommon: multiple customers noted the site was left clean and tidy at the end of each day. The business handles both full pool builds and partial installs, having completed plumbing, lighting, skimmer, and filter work for a homeowner doing a DIY shell install — meaning they're worth calling even if you're not handing over the full project. Their approach to the quoting stage is also worth noting: at least one customer compared them against two other quotes and chose Luxe based on the first visit alone, citing the quality of information provided rather than price alone. Based in Toukley, they're a Central Coast operation suited to homeowners who want tradespeople who treat questions as part of the job, not an interruption to it.
Best for: new inground pool builds on the Central Coast, partial or DIY pool installs requiring licensed tradespeople for specific components, and homeowners who want a crew that explains decisions and maintains a clean site throughout the job.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Luxe Pools
Who actually runs Luxe Pools and who will be on my job?+
Scott and Kyle appear to be the principals of the business, with Scott managing client communication and Kyle working through the build itself. Garrett and Jayden are also mentioned by name in reviews as crew members who show up on time and work professionally. Customers across multiple reviews describe the whole team as cohesive and respectful of the property, rather than the experience varying depending on who turns up.
Does Luxe Pools handle partial pool installs, or do they only do full builds?+
They handle both. One customer used them specifically for pool plumbing, lighting, skimmer box, and filter installation while doing a DIY pool shell, and noted that if they'd known how good the team was beforehand, they would have handed over the full build. So if you're managing part of the project yourself and need a licensed team for specific components, it's worth calling to discuss the scope.
What do customers say about communication during the build?+
Communication is the most consistently praised aspect across the 4 available reviews. Customers describe Scott as reliably reachable via calls, emails, and texts, and multiple reviewers mention that Kyle and Scott explained each step and the reasoning behind decisions — rather than just completing work without context. One customer noted they were mid-build during winter and still managed to use the pool on day two, which they credited to the team's organisation.
How does Luxe Pools handle the quoting process?+
At least one customer compared Luxe Pools against two other quotes and chose them based on the quality of the first visit — specifically the amount of information provided and the willingness to answer every question without making them feel uninformed. Reviews don't mention specific pricing levels, so it's not possible to say whether they're cheaper or more expensive than competitors — confirm current pricing directly.
What areas does Luxe Pools service?+
Luxe Pools is based in Toukley on the NSW Central Coast. Reviews don't specify exact service radius, so if you're outside the Toukley area — for example, further north toward Newcastle or south toward Gosford — it's worth asking them directly whether they'll travel to your location and if any call-out or travel costs apply.