Oasis Pool Covers
Lennart and Kelly Schultz honoured a warranty replacement three years after install — and sent replacement ropes for free on a four-year-old cover.
That's rare: a warranty replacement honoured three years post-install and free ropes sent to a customer with a 4.5-year-old cover are the kind of after-sales moments that either happen or they don't, and here multiple reviewers document them independently. Kelly and Lennart are named in the majority of reviews, so you're dealing with an owner-operated operation where accountability is personal rather than delegated. The 20-review total is a relatively small sample for a seven-year-old business, so while confidence is moderate, the pattern across that sample is unusually uniform — no negative reviews at all in what we were shown. If you're comparing quotes, it's worth asking them specifically about cover longevity for your pool's chemical exposure level, since that topic came up organically in customer conversations.
Their work
What it's like working with them
Based on a sample of Google reviews (20 total)
“The water feels warmer already”
What they help with
Based on what their customers hired them for
How they stack up
Context from 235 pool builders in Central Coast
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Oasis Pool Covers
Lennart and Kelly Schultz run Oasis Pool Covers as a husband-and-wife team, each playing a distinct role: Lennart handles on-site measurement, fabrication, and installation of custom-fit covers, while Kelly manages customer enquiries, follow-up, and after-sales support — and customers single out both by name repeatedly. Their core work is custom-made leaf and debris covers, solar pool covers, and solar blankets, all cut and fitted to non-standard pool shapes including above-ground pools. What sets them apart from generic pool suppliers is the after-sales care: reviews mention warranty replacements honoured years later, free replacement ropes sent without question, and proactive installation tips (such as using flotation devices to keep covers above the waterline to extend their life). Kelly in particular is praised for her product knowledge — in one case she helped a customer push back against a pool technician who was incorrectly blaming a 4.5-year-old cover for an algae problem. For homeowners with trees overhanging their pool or high leaf-load properties, the debris cover has clearly delivered real time savings on skimmer box maintenance, based on multiple specific mentions of that outcome. Turnaround is fast — one customer received installation ten days ahead of schedule over the Christmas period — which suggests this is a small operation that moves quickly rather than queuing jobs.
Best for: custom-fit leaf and debris covers on non-standard or above-ground pools, homeowners with heavy tree coverage needing to reduce pool maintenance time, and anyone who wants after-sales support they can actually rely on years down the track.
Location
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Claim This Profile — Free →Common questions about Oasis Pool Covers
What types of pool covers does Oasis Pool Covers supply and install?+
Oasis specialises in three main products: custom leaf and debris covers, solar pool covers, and solar blankets. All covers are made to measure, including for non-standard shapes and above-ground pools. Customers with trees overhanging their pools frequently mention the leaf cover as a major time-saver, reducing daily skimmer box emptying. Solar covers are also noted for producing a noticeable improvement in pool water temperature.
Who will I be dealing with if I contact Oasis Pool Covers?+
Oasis is run by husband-and-wife owners Lennart and Kelly Schultz. Kelly typically handles enquiries, quotes, and after-sales communication — reviewers single her out for being knowledgeable and responsive, including on technical questions about cover durability. Lennart manages on-site installation and is praised for practical advice around cover maintenance and longevity. You're dealing with the owners directly, not a sales team.
Does Oasis Pool Covers offer any warranty or after-sales support?+
Reviews suggest after-sales support is a genuine strength here. One customer had a cover replaced under warranty three years after installation with no pushback. Another was sent replacement ropes free of charge for a 4.5-year-old cover, with an offer to arrange installation. Kelly has also helped customers troubleshoot pool issues where other service providers were incorrectly attributing problems to the cover. It's worth asking about warranty terms specific to your cover type when you enquire.
How quickly does Oasis Pool Covers typically turn around a job?+
Multiple reviews mention prompt or ahead-of-schedule delivery. One customer noted installation arrived ten days earlier than the estimated date, even during the Christmas period. While individual timelines will depend on current workload and cover customisation requirements, fast turnaround appears to be a consistent feature of how they operate rather than an occasional outcome. Confirming lead times directly when you enquire is still advisable.
Does Oasis Pool Covers service areas outside North Gosford?+
Reviews reference customers from Narara and other Central Coast locations, suggesting they cover at least the broader Central Coast region of NSW. However, their exact service radius isn't explicitly documented in the reviews we analysed, so it's worth confirming your address with Kelly directly when you get in touch to make sure travel to your property is something they'd take on.