Coffs Harbour Refrigeration & Air Conditioning
Tyler and his team squeeze urgent jobs in before Christmas and leave every worksite cleaner than they found it.
Tyler is the name that keeps coming up, for quotes, installs, and fixing problems other technicians missed, like a thermostat in the wrong spot for six years. Kylie is the person on the phone, and she also chases parts for fridge repairs that are not even profitable for the business. Shane is the diagnostic specialist, the one you want if your aircon has stopped cooling or lost gas. People mention clean worksites, photos sent when they are not home, and jobs squeezed in before Christmas. If you book something, ask for the tech you want by name, and confirm whether your quote fee policy matches what you expect.
Their work
What it's like working with them
Based on a sample of Google reviews (189 total)
“Shane arrived on time and found cause of air con leak”
“extremely helpful Kylie who attempted to source the part”
“impressed with how tidy and thorough their work”
“It was done in a day”
What they help with
Based on what their customers hired them for
How they stack up
Context from 670 air conditionings in Coffs Harbour
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Coffs Harbour Refrigeration & Air Conditioning
Tyler runs the show and handles most quotes himself, which is why his name appears in nearly every review. Kylie is the voice on the phone, taking bookings and chasing hard-to-find parts for fridge jobs. Shane gets called out for diagnostics on air conditioners that have lost gas or stopped cooling. The team covers both modern split systems and full ducted installs, with several people mentioning whole-house jobs finished in a day. They also do refrigeration repairs, which most air conditioning crews in Coffs Harbour would send you elsewhere for. Reviews describe a crew that cleans up properly, sends photos when you are not home, and turns up when they say they will. One customer moved here, found their system would not cool, and Shane was there within an hour. If you need something done before Christmas or during peak summer heat, they have a habit of squeezing jobs in.
Best for: full ducted system installs in one or two days, urgent aircon cooling faults before or during summer heat, and fridge or freezer repairs that need a straight answer on whether replacement is the better option.
Location
Often needed together
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Claim This Profile — Free →Common questions about Coffs Harbour Refrigeration & Air Conditioning
Does Coffs Harbour Refrigeration & Air Conditioning do emergency callouts?+
Yes, but mostly by word of mouth rather than a listed 24-hour service. Reviews mention a technician arriving an hour after a phone call for a system that would not cool. They also squeezed in a Christmas Eve job before closing.
Who should I ask for when I book?+
For installations, Tyler is the one who quotes and manages the work. For diagnostic jobs, Shane gets the calls about non-functioning systems. For part sourcing or booking admin, Kylie is the person on the phone and has chased down hard-to-find fridge parts without charging in at least one case.
Are they worth trying for refrigeration repairs?+
Yes, though be ready for basic parts sourcing. Reviews mention a fridge compressor diagnosed quickly and a freezer light quoted close to replacement cost. Their strength is diagnosing the fault and being straight about whether a repair is worth it.
Do they charge comparable prices for full installs?+
Yes, and sometimes lower. One reviewer accepted a quote that was markedly cheaper than one they received six months earlier. Another mentioned five split systems installed for a competitive price. Ask Tyler for an itemised quote and compare directly.