Radiance Insulation Services
Homes feel cooler the same day, thanks to a crew that fits quotes and installs within days.
The thing that stands out most is how often people notice the temperature change the same day or within a week of install. Several homes were cooler the same afternoon in Coffs heat, and a couple of older houses stopped feeling draughty straight away. Brodie and Michael are both named for quoting and communicating, while Nathan, Aidan, Ezrah and Sam get credit for neat work in awkward roof and floor spaces. A few customers mention Radiance was the only insulation company willing to come out and quote, which tells you they take on jobs others skip. For urgent comfort before a heatwave or midwinter, ask about their current lead time, because the reviews suggest a small window is common. Most of the praise is tied to timing and a tidy finish rather than a single standout technician, which points to a stable crew across the business. Confirm whether Brodie or Michael will be your point of contact if the quoting stage matters most to you.
Their work
What it's like working with them
Based on a sample of Google reviews (67 total)
“worked incredibly hard to get the job done right”
“easy and clear”
“huge difference in comfort is astounding”
“fixed up gaps left by a previous installer”
“prompt in coming to quote job”
What they help with
Based on what their customers hired them for
How they stack up
Context from 670 air conditionings in Coffs Harbour
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Radiance Insulation Services
Most insulation jobs here are roof and underfloor retrofits, not new builds. The reviews are full of people in older Coffs homes, including one from 1926, feeling the difference the same day or week. Brodie and Michael are the main contacts, and each gets praised for quotes, follow-up and explaining things clearly. The install crew changes a bit, but Nathan, Aidan, Ezrah and Sam keep showing up, working in tight roofs and under floors. They remove old insulation, sort gaps left by previous installers, and clean up properly before they leave. A few customers mention getting quoted and installed within the same week. That speed is rare in regional trades and worth asking about when you book. The underfloor work gets a lot of specific praise for stopping draughts in old homes. Ceiling jobs are often done in half a day, while floor work commonly takes a full day. They also pick up small extras like whirlybirds and gutter guard, so it can turn into a combined job. Everyone who mentions temperature says the house is cooler in summer and warmer in winter after install. If you have a two-storey home or a tight roof space, these are the jobs they get named for. The business is family run and has been around for roughly 26 years, which fits the multigenerational mention in reviews. Best suited for homeowners who want a quick quote and a crew that can fit them in before the next hot spell.
Best for roof and underfloor insulation retrofits in older Coffs homes, quick pre-season installs in tight roof spaces, and jobs where an existing insulation job needs gaps fixed or full removal.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Radiance Insulation Services
Do they handle tight roof spaces and older homes?+
Yes, that comes up a lot. Nathan, Aidan, Ezrah and Sam are named for working in very tight roof cavities and under old floors. Customers repeatedly mention them leaving the site neat and removing all rubbish.
How quickly can I get a quote and installation?+
Reviews show quotes often happen within a couple of days, and installs can follow the same week. One customer said Michael quoted Tuesday and the crew installed Friday. Several jobs were arranged within two weeks of first contact.
Will I actually notice a difference in my home?+
Most reviewers say yes, and quickly. People describe cooler rooms the same afternoon and less reliance on air conditioning afterwards. One customer in Coffs said they dropped air conditioner use by over 60 percent after an upgrade. Underfloor jobs get specific praise for stopping draughts in old houses.
Do they only do new insulation, or do they remove old stuff too?+
They do both. Reviews mention full removal of old roof insulation before new install, and underfloor work. A few customers also had Radiance fix gaps left by previous installers while completing a new job.
Is this a local family business or a bigger franchise?+
It is a family business run by Brodie and Michael, with installers like Nathan, Aidan, Ezrah and Sam making up the crew. Reviews describe it as multigenerational and easy to deal with from first call to final cleanup.