Heima Transport
Their crew removes packaging, assembles furniture, and even helped a customer with a broken ankle without being asked.
The thing that jumps out is how often the crew does more than the booking asked for: unpacking boxes, assembling furniture, removing packaging, even lifting a lounge for a customer with a broken ankle. The tracking system is a genuine feature, not a gimmick, with several reviewers calling it the best they have seen. Named crew members like Kenny, Riley, Carl, Danny and John each take on specific tough moves and get singled out for being careful with tight spaces. One thing to know: two reviews mention scheduling or measurement hiccups, which is normal for a busy operation but worth confirming if your delivery has a hard deadline. For most jobs, the pattern is clear: fair pricing, on-time arrivals, and a team that treats your furniture like it matters.
Their work
What it's like working with them
Based on a sample of Google reviews (509 total)
“tracking and updates on delivery times”
“navigating a narrow staircase”
“unpacked and assembled with all packaging removed”
“Danny & John arrived on time”
“kept me informed throughout”
What they help with
Based on what their customers hired them for
How they stack up
Context from 492 removalists in Coffs Harbour
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Heima Transport
Heima Transport does the jobs that stop a move dead: oversized fridges through tight doors, sofas up narrow staircases, furniture into apartments with tricky access. They move full households and single items, with a real strength in the careful, difficult stuff. The Coffs Harbour crew gets named a lot: Riley and Carl handled a fridge swap with a squeeze, Danny and John managed a full move from Guildford, Wes and Elye took care of a big relocation. Kenny is a name that comes up repeatedly for professional, well-communicated jobs. They assemble and disassemble furniture as standard, take away packaging, and even install washing machines. Reviews mention them going above and beyond: helping a customer with a broken ankle, delivering to a basement, rescuing a table saw order at Christmas. Their tracking system gets praised almost as much as the crew, with real-time updates down to the minute. For a removalist, the proof is in the repeat work: a resort with 59 apartments uses them weekly, and multiple customers say they would never move themselves again.
Best for: oversized furniture moves in Coffs Harbour, appliance deliveries with assembly and packaging removal, and repeat commercial work for strata or resort properties.
Location
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Claim This Profile — Free →Common questions about Heima Transport
What areas does Heima Transport cover?+
They are based in Coffs Harbour and handle moves within the region. Reviews mention jobs from Guildford to Coffs Harbour, Coffs to Nambucca Heads, and multiple local Coffs suburbs like Toormina. For long-distance or interstate moves, confirm coverage directly with them.
Do they assemble furniture after delivery?+
Yes, assembly and disassembly is a standard part of their service. Multiple reviews mention them building beds, chairs and other furniture on site, and removing all packaging afterwards. One customer noted they assembled a product without being asked.
What does the delivery tracking look like?+
Customers consistently praise the real-time tracking system. You get a link that shows the truck's location down to the minute, along with SMS updates about arrival times. Several reviewers said it was the best tracking they had ever used.
Can they handle difficult access like narrow stairs or tight doorways?+
This is one of their strengths. Reviews mention navigating a narrow staircase with a lounge, squeezing an oversized fridge through a tight door, and moving a large item up a difficult staircase with no damage. If your job has tricky access, mention it when booking so they can plan for it.
What if they damage something or the job goes wrong?+
The sample of reviews shows very few complaints. Two reviewers mentioned a scheduling delay and a mismeasured lounge, but both noted the team communicated clearly and resolved the issue. For peace of mind, confirm their damage and insurance policy when booking a full move.