Vault Moving & Storage.
Lewis and Jordan show up on time, move fast, and handle the pianos and last-minute changes other crews fumble.
The thing that jumps out is the overlap between moving and storage. Lots of moves around here seem to need a few days or weeks in between, usually because a house is being sold, built, or sanded. Vault handles that gap with storage pods and I spotted eight reviews where that's exactly what people used them for. The other strong signal is how often Lewis and Jordan get named for local jobs, while bigger interstate moves spread the praise across Chris, Tyson, Wayne, and others. This looks like a stable crew, not a subcontractor roll of the dice. For a tight driveway, a piano, or a last-minute slot, ask for Lewis or ring the office and ask for Lisi.
Their work
What it's like working with them
Based on a sample of Google reviews (434 total)
“still 95% in tune”
“while having my floors sanded”
“arranging a morning slot”
“happy and polite and had a great laugh”
“so accommodating when my plans changed last minute”
What they help with
Based on what their customers hired them for
How they stack up
Context from 492 removalists in Coffs Harbour
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Vault Moving & Storage.
Storage pods are the standout here, not just a truck and some blankets. Vault loads your stuff into secure pods on the truck, stores them at their Coffs Harbour depot, then delivers when you're ready. That makes them a natural fit when a house sale, renovation, or settlement date leaves a gap between moving out and moving in. Several reviews came from people closing on a new place after selling, or storing while floors were sanded or homes were built. The periods ranged from two weeks to fifteen months. Lewis and Jordan get named constantly for local moves. They're described as quick, careful, and calm when plans change. For a piano or a tight stairwell, Lewis is the name reviewers say handled it. Chris, Shane, and Jorden also show up across reviews for the same kind of careful, steady work. Office staff like Lisi, Lil, Lizzy, and Sam keep the booking side easy. Ask for Lisi if you need a last-minute or tight-window slot. This is a crew that does long interstate runs and storage, but the reviews suggest they care just as much about a same-street move.
Best for: local Coffs Harbour moves, short-term or long-term storage between homes, and piano or difficult-access removals.
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Claim This Profile — Free →Common questions about Vault Moving & Storage.
Does Vault Moving & Storage handle storage as well as moving?+
Yes, storage is a major part of what the reviews describe. Multiple customers used their pod storage when new homes or renovations were not ready yet. One stored a whole house for fifteen months during a new build and said everything came back in great condition.
Who should I ask for if I have a difficult move, like a piano or a tight access property?+
Lewis comes up repeatedly for pianos and tricky spots. One review credits him with getting a baby pianola in after another removalist could not. Jordan, Chris, and Shane are also mentioned for careful work on awkward or difficult layouts.
Can they help me if my moving date changes at the last minute?+
Yes. Reviews specifically mention flexibility when plans changed last minute, including one customer who needed storage for two weeks instead of one due to flooding and impassable roads. Vault said they were slotted back in without any problems.
What are their office staff like to deal with?+
Lili, Lisi, Lizzy, and Sam are all named as helpful by customers. Lisi gets praise for arranging tight-window morning slots. Sam helped another customer get a last-minute booking sorted.
What areas has Vault Moving & Storage moved people to and from?+
Reviews mention local moves around Coffs Harbour, Sawtell, Bonville, Toormina, Bellingen, Emerald Beach, and Grafton. Longer trips are also mentioned to Brisbane, Sydney, Goulburn, and from Sydney to Bonville.