Precision Air Conditioning & Refrigeration
Owner Tom Crozier personally handles quotes while his named technicians tackle complex commercial installations other contractors find challenging.
From 82 Google reviewsThe standout pattern is their ability to handle complex commercial jobs that other contractors find challenging, including coordinating with builders and body corporates for multi-unit installations. Multiple customers mention choosing them again for future work and referring them to family, suggesting strong long-term satisfaction with both emergency repairs and planned installations.
Their work
What it's like working with them
Based on a sample of recent customer reviews (82 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Precision Air Conditioning & Refrigeration
Tom Crozier leads this team that specializes in complex commercial and multi-unit residential projects, with particular expertise in ducted system installs and large-scale air conditioning relocations. Reviews highlight their ability to coordinate challenging jobs like rooftop unit repositioning for body corporates and crane-assisted commercial installations. The team includes technicians like Luke, Joel, Cameron, Nathan, and Matt, with customers consistently praising their ability to explain technical details clearly and provide detailed quotes. They handle both emergency repairs during heatwaves and planned installations, with many customers noting their willingness to work around difficult spaces and weather conditions while maintaining site cleanliness.
Best for: complex commercial air conditioning projects, emergency repairs during extreme weather, multi-unit building installations, and customers who value detailed consultation throughout the process.
Location
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Claim This Profile — Free →Common questions about Precision Air Conditioning & Refrigeration
Does Precision Air handle emergency repairs during heatwaves?+
Yes, multiple customers report same-day or next-day service during peak summer demand. One customer had their elderly mother's heating fixed the day after calling on a Friday afternoon in winter, and another had emergency service during a brutal heatwave fitted in within just a few days. Tom and his team appear to prioritize urgent situations, particularly when tenants or vulnerable people are affected by system failures.
What types of complex installations does Tom Crozier's team handle?+
They specialize in challenging commercial and multi-unit projects including crane-assisted installations, rooftop unit repositioning for body corporates, and coordination with builders on new construction. Reviews mention successfully handling 26 units across a steel roof platform project and complex double-storey commercial installations. They're experienced with both decommissioning existing units and installing new systems in difficult-to-access locations.
Who are the key technicians customers work with?+
Owner Tom Crozier handles quotes and project management, while technicians including Matt, Luke, Joel, Cameron, and Nathan are specifically praised by name in reviews. Customers highlight Matt's professionalism when working around young children, Luke and Joel's efficient installation work, and Cameron's punctuality and clear communication about repair issues. Each technician appears well-trained in both technical skills and customer service.
What warranty does Precision Air offer on installation work?+
One commercial customer specifically mentioned receiving a 6-year warranty on installation works, which they noted was better than other companies offering only 5 years. However, warranty terms may vary by project type and scope, so it's worth confirming specific warranty coverage when getting your quote from Tom.