O'Brien Glass® Melbourne (Dandenong)
Customers specifically name technicians Doug, Andy, and Matt for explaining glass options clearly and professional cleanup.
From 568 Google reviewsThe standout pattern is their technical skill in reusing existing frames during window replacements and explaining pricing changes upfront when glass specifications differ from initial quotes. Multiple customers specifically mention the thorough cleanup after jobs and punctual arrival times.
Their work
What it's like working with them
Based on a sample of recent customer reviews (568 total)
“provided the price before commencing the job”
What they help with
Based on what their customers hired them for
How they stack up
Context from 133 glass & glaziers in Dandenong
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About O'Brien Glass® Melbourne (Dandenong)
Part of the O'Brien Glass network, this Dandenong South branch handles everything from emergency window replacements to specialized pet door installations. The crew includes skilled technicians like Doug, Andy, and Matt, with customers specifically praising their ability to explain technical details in simple terms and their thorough approach to cleanup after jobs. Reviews highlight their expertise in reusing existing frames during glass replacement and installing proper rubber seals, suggesting they focus on cost-effective repairs rather than unnecessary full replacements. They appear well-suited for both urgent residential glass repairs and planned installations, with multiple customers noting their punctual service and transparent pricing discussions before work begins.
Best for: residential window replacements using existing frames, pet door installations, and emergency glass repairs where clear explanations and professional cleanup matter.
Location
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Claim This Profile — Free →Common questions about O'Brien Glass® Melbourne (Dandenong)
What areas does O'Brien Glass Melbourne (Dandenong) cover?+
While based in Dandenong South, reviews mention work completed in areas like Plumpton (postcode 3335), suggesting they service a broader Melbourne area. One customer specifically noted Andy's prompt attendance in Plumpton for a bedroom window replacement. For specific coverage areas and travel costs, it's best to confirm with them directly when booking.
Do they provide same-day glass repair services?+
Reviews suggest they can handle urgent repairs efficiently, with one customer noting their broken bedroom window was replaced within an hour of the technician's arrival. However, the reviews don't specifically mention same-day emergency callouts, so it's worth asking about availability for urgent jobs when you contact them.
What do customers say about O'Brien Glass's pricing approach?+
Customers appreciate their transparent pricing discussions, with one reviewer noting the technician 'provided the price before commencing the job and explained the payment options clearly.' One review mentioned a slight price change when the glass type differed from the original quote, but this was explained upfront before proceeding with the work.
Can they install pet doors in existing glass?+
Yes, multiple customers specifically mention excellent pet door installations, with one noting 'Doggy doors fitted. Excellent workmanship' and another planning to 'get them back to install a second pet door.' Customers praise both the installation quality and the professional cleanup afterward.