Integrity Pool Services
Three-generation family business with customers mentioning 25+ year service relationships spanning from father to son.
From 85 Google reviewsThe business has carved a strong niche in pool barrier compliance work, with customers specifically praising Coby's ability to navigate council regulations and provide same-day certification reports. Multiple reviews highlight their honest approach to pricing, with examples of recommending repairs over replacements to save customers money they didn't need to spend.
Their work
What it's like working with them
Based on a sample of recent customer reviews (85 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 113 pool maintenances in Dandenong
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Integrity Pool Services
Coby Williams leads this established family operation, taking over from his father Ross who started the business decades ago. The team now includes Coby's son, marking three generations in pool services across Melbourne's northern and eastern suburbs. While categorised as pool maintenance, their core expertise lies in pool barrier compliance inspections and certifications - particularly helping homeowners navigate council regulations for property sales or safety upgrades. Customers consistently highlight their practical approach to fence modifications, offering cost-effective solutions rather than expensive replacements. They handle everything from monthly maintenance and equipment repairs to full pool renovations, with many clients staying loyal for 15-30 years across multiple family generations.
Best for: pool barrier compliance inspections and council certifications, long-term pool maintenance relationships, honest equipment repair advice over expensive replacements, and multi-service pool care from maintenance through renovations.
Location
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Claim This Profile — Free →Common questions about Integrity Pool Services
What areas does Integrity Pool Services cover?+
Based in Castella, VIC, they service Melbourne's northern and eastern suburbs. Reviews mention jobs in Glenburn, Manningham Council area, and various other locations across the region. Coby has maintained client relationships across these areas for decades, suggesting comprehensive coverage of the greater Melbourne region.
How quickly can they complete pool barrier inspections?+
Multiple customers mention receiving inspection reports and compliance certificates on the same day as the inspection. Some reviews specifically highlight getting documentation within hours of the final inspection. Coby is praised for being able to accommodate inspections at short notice, particularly for urgent property sale requirements.
Do they only do pool maintenance or other services too?+
While listed as pool maintenance, their specialty appears to be pool barrier compliance inspections and certifications. They also handle pool equipment repairs, pump replacements, leak detection, full pool renovations, and both glass and traditional pool fence installations. Many long-term customers use them for comprehensive pool care spanning maintenance through to major upgrades.
What do customers say about their pricing approach?+
Reviews consistently mention honest pricing and practical advice. One customer specifically noted that instead of recommending an expensive filter upgrade, Integrity was able to repair the existing system and 'save me money I didnt have to spend.' Multiple reviews mention 'never over charges' and appreciation for their straightforward, cost-effective approach to problem-solving.
How long has the business been operating?+
This is a multi-generational family business with several customers mentioning 20-30 year service relationships. Coby took over from his father Ross, and reviews now mention Coby's son joining the business. Multiple customers reference using their services for 'many years' or 'decades', with one mentioning 25+ years of service from Coby alone, plus previous years from his father.