South East Pool Care
Ryan built a custom filtration system for a spa that wasn't designed for one and provides after-hours emergency support.
From 27 Google reviewsThe after-hours support is remarkable — several customers specifically mention Ryan responding to emergencies outside normal business hours. What's particularly telling is the long-term client relationships, with customers staying for 2-4+ years and actively recommending friends, suggesting both technical competence and fair pricing over time.
Their work
What it's like working with them
Based on a sample of recent customer reviews (27 total)
“found ways to save costs and passed the savings onto me”
What they help with
Based on what their customers hired them for
How they stack up
Context from 113 pool maintenances in Dandenong
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About South East Pool Care
Ryan leads South East Pool Care with Jay as his key team member, specialising in complex pool equipment upgrades and filtration system design. Reviews reveal Ryan's particular expertise in custom solutions — including building filtration systems for spas that weren't originally designed for them, and finding cost-effective equipment upgrades for challenging pools. The business handles everything from emergency pump repairs to complete equipment overhauls, with customers most often mentioning Ryan's willingness to troubleshoot after hours and his transparent approach to pricing. Jay is specifically praised for his technical problem-solving skills, with one customer noting there's "never any problem that he can't fix." Their client base includes both routine maintenance customers (some for 4+ years) and homeowners needing major equipment installations like heat pumps, chlorinators, and automated systems.
Best for: complex pool equipment upgrades, custom filtration solutions for challenging pools, emergency repairs requiring after-hours response, and ongoing maintenance relationships with transparent pricing.
Location
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Claim This Profile — Free →Common questions about South East Pool Care
Does South East Pool Care provide emergency after-hours service?+
Yes, multiple customers specifically mention Ryan attending to emergency issues and queries after hours. One customer noted he even turned up on a public holiday to fix pump issues. Reviews suggest he's genuinely responsive outside normal business hours when customers have urgent pool problems that can't wait.
What areas does South East Pool Care service?+
They're based in Edithvale and reviews mention customers in Mordialloc and Boronia, suggesting they cover the south-east Melbourne region. For specific coverage of your area, it's best to contact Ryan directly as the exact service radius isn't detailed in customer reviews.
Can South East Pool Care handle complex pool equipment upgrades?+
This appears to be their specialty. Customers praise Ryan for custom solutions like building filtration systems for spas that weren't designed for them, complete equipment overhauls with new pumps and filters, and finding cost-effective upgrade paths for challenging pools. Multiple reviews mention complex technical problem-solving that other pool companies couldn't handle.
What do customers say about South East Pool Care's pricing?+
Reviews consistently mention transparent and reasonable pricing, with several customers noting Ryan finds ways to save costs and passes savings on to them. One customer specifically praised the lack of charges for unnecessary items, contrasting this with other pool companies. The value-for-money feedback is consistently positive across multiple years of service.
Who will actually work on my pool?+
Ryan is the owner and primary contact, with Jay as a key team member. Customers specifically praise both by name — Ryan for his knowledge, communication and custom solutions, and Jay for his technical problem-solving abilities with one customer noting 'there's never any problem that he can't fix.' You'll likely deal directly with Ryan for quotes and planning.