Appliance GP
Technicians known for finding root causes like ice buildup rather than immediately selling new parts.
From 386 Google reviewsTechnicians like Boris and Sib are mentioned by name for taking time to find root causes rather than immediately selling parts, though some complex repairs have required multiple visits with additional charges.
Their work
What it's like working with them
Based on a sample of recent customer reviews (386 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 95 appliance repairs in Frankston
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Appliance GP
Appliance GP sends technicians like Sib and Boris who are known for thorough troubleshooting rather than quick part replacements. Reviews highlight their diagnostic approach — they'll spend time finding the actual problem, like ice buildup in freezers or blocked dishwasher pumps, often saving customers from unnecessary new appliance purchases. The business offers upfront communication about scheduling and pricing, with technicians typically arriving early in their appointment windows. While they primarily handle dishwasher and refrigerator repairs based on recent feedback, customers appreciate that they'll explain issues clearly and fix multiple small problems during the same visit.
Best for: thorough appliance diagnostics, dishwasher and refrigerator repairs, and customers who prefer root-cause fixes over quick part replacements.
Location
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Claim This Profile — Free →Common questions about Appliance GP
What areas does Appliance GP service?+
They're based in Moorabbin and service the surrounding Melbourne areas. Reviews mention prompt next-day service, so they appear to maintain good coverage of their service area. Contact them directly to confirm they cover your specific location.
Do they offer same-day repairs?+
Reviews mention next-day service rather than same-day, with technicians typically arriving early in their scheduled 2-hour appointment windows. They seem to prioritize thorough scheduling and communication over emergency response times.
What do customers say about their pricing?+
Customers describe pricing as 'reasonable' for straightforward repairs. However, complex issues sometimes require multiple visits with separate charges for each visit, with total costs ranging from $195 to $450+ based on recent reviews. They provide quotes for parts and return visits upfront.
What happens if the first repair doesn't work?+
Based on reviews, they do return for additional attempts but typically charge separately for each visit. Some customers had to pay for multiple visits when initial diagnoses didn't solve the problem, so clarify their warranty policy before booking.