At Your Service Appliance Repairs
Tony advises customers against unnecessary repairs when appliances aren't worth fixing, even losing potential revenue.
From 173 Google reviewsThe sample shows strong appreciation for the educational aspect of his service calls and Chrissy's customer service coordination. One detailed negative review raises questions about diagnostic accuracy for complex dishwasher issues, though this represents a single experience in a small sample.
Their work
What it's like working with them
Based on a sample of recent customer reviews (173 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 95 appliance repairs in Frankston
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About At Your Service Appliance Repairs
Tony leads appliance repair work with an emphasis on honest diagnostics over quick fixes. Multiple customers highlight his willingness to advise against unnecessary repairs when appliances aren't worth fixing, even when it costs him potential revenue. The business covers washing machines, dishwashers, and other home appliances, with Tony handling the technical work while Chrissy manages scheduling and customer coordination. Customers particularly appreciate the educational approach - Tony shares maintenance tips and usage guidance during service calls. The business appears to focus on residential appliance repair rather than commercial work, with several mentions of customers using their services multiple times for different appliances.
Best for: honest appliance diagnostics where you want straight advice about repair viability, washing machine seal replacements, and customers who value educational service calls with maintenance tips.
Location
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Claim This Profile — Free →Common questions about At Your Service Appliance Repairs
What areas does At Your Service Appliance Repairs cover?+
They're based in Narre Warren South, VIC, but the specific service areas aren't detailed in available reviews. Contact them directly to confirm if they service your location, as many appliance repair businesses have defined travel zones based on distance from their base.
Who will come to fix my appliances?+
Tony appears to be the main technician handling repairs, with customers specifically mentioning him by name for washing machine seal replacements and dishwasher work. Chrissy handles the scheduling and customer coordination. Multiple customers have used Tony's services repeatedly for different appliances.
Will they try to sell me unnecessary repairs?+
Customer reviews suggest the opposite - Tony has advised customers against repairs when appliances aren't worth fixing, even when it would have meant more revenue for the business. One customer specifically praised him for recommending appliance replacement instead of charging for another repair attempt.
What do customers say about their pricing?+
Reviews mention 'affordable pricing without compromising on quality' but don't provide specific rates. One negative review mentioned charges of $260 for the first visit and $116 for a follow-up, though this was for work the customer felt was ineffective.