T&S Refrigeration & Electrical
Showed up late on a Friday heatwave afternoon and gave straight answers about what was wrong.
The clearest split in those reviews is between customers who appreciated fast response and honest communication, and customers who felt they were quoted well above what a second opinion revealed was reasonable. Three of the eight reviews specifically flag pricing as the issue, which clears the threshold to mention — so it's worth getting at least one comparison quote before committing to any repair, particularly for major component replacements. Where the reviews do agree is on responsiveness and willingness to show up in a pinch, which counts for something if you're stuck without cooling on a hot day.
Their work
What it's like working with them
Based on a sample of Google reviews (8 total)
“the technician explained clearly what the problem was”
What they help with
Based on what their customers hired them for
How they stack up
Context from 276 air conditionings in Gawler
Credentials & background
Sourced from 6 public records so you don't have to look them up yourself
About T&S Refrigeration & Electrical
T&S Refrigeration & Electrical covers both refrigeration and air conditioning work alongside electrical services — a combination that's relatively uncommon and means they can diagnose faults that cross both disciplines, such as compressor issues with electrical root causes. Operating out of Gawler Belt for close to two decades, they're a registered company rather than a sole trader, which typically means at least some crew depth for covering callouts. A handful of customers specifically note that technicians turned up promptly in difficult circumstances — including a late Friday afternoon during a heatwave — and that explanations of what was found were clear and honest, even when the news wasn't good. On the flip side, four of the eight reviews on Google raise concerns about pricing and workmanship that go well beyond a single outlier, with complaints pointing to repair quotes significantly higher than competitors and one instance of paid work failing within three months. No individual technicians are named in any review, so there's no way to map specific staff to better or worse outcomes. They appear to take both residential and commercial refrigeration jobs, given the mention of a commercial freezer repair, but the review pool is too thin to draw firm conclusions about any specialisation.
Best for: urgent same-day air conditioning callouts when you need someone to show up quickly, diagnosing faults that sit across refrigeration and electrical systems, and commercial refrigeration repairs in the Gawler Belt area.
Location
Often needed together
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Claim This Profile — Free →Common questions about T&S Refrigeration & Electrical
Does T&S Refrigeration & Electrical handle emergency or after-hours callouts?+
At least one review confirms they responded to a callout late on a Friday afternoon during a heatwave, which suggests some willingness to attend urgent jobs outside standard hours. The technician arrived, assessed the unit, and gave a clear explanation even though the system couldn't be repaired that visit. Reviews don't specify whether after-hours callouts carry a surcharge, so confirm that directly when you call. Their responsiveness in urgent situations appears to be one of the more consistent positives across the review pool.
What areas around Gawler Belt does T&S cover?+
They're based in Gawler Belt in the Barossa and Light regions of South Australia. Reviews don't specify exact travel radius, and the platform doesn't list additional service areas. If you're outside the immediate Gawler area, it's worth calling ahead to confirm they'll travel to your location before booking.
What do customers say about T&S Refrigeration & Electrical's pricing?+
This is the most contested point in their reviews. Three of the eight Google reviews specifically describe quotes or charges that were significantly higher than what a competing tradesperson quoted for the same job — one example involved a ducted fan motor quoted at $3,500 versus $1,300 elsewhere. The reviewers are clear that these weren't minor differences. Getting a second quote before approving any major repair is strongly advisable, especially for component replacements or refrigeration work.
Do they work on commercial refrigeration as well as residential air conditioning?+
Yes — one review references a commercial freezer repair, and the business name includes 'Refrigeration' as a distinct trade alongside electrical work. This suggests they take on refrigeration jobs beyond standard home air conditioning, including commercial equipment. However, the review pool is only 8 customers deep, so the full scope of their commercial work isn't well documented from customer feedback alone.
Are T&S technicians professional and easy to deal with?+
The picture from reviews is mixed. Several customers describe the team as professional, punctual, and thorough — noting that technicians explain faults clearly and clean up after themselves. However, two reviews describe the opposite experience, using words like 'unprofessional' and 'rude.' With only 8 reviews total, it's hard to know whether that reflects specific individuals, specific job types, or something more systemic. Asking for a named technician or clarifying expectations upfront may help.