Hi Palms
Craig personally runs every job and his crew's post-removal cleanup is the detail customers keep coming back to mention.
Pricing is called out as fair or affordable in the large majority of reviews, and the post-job cleanup standard is specific enough to stand out: customers aren't just saying it was tidy, they're describing yards that looked untouched. One review is worth noting for transparency: Craig referred a customer elsewhere when a job involved high-voltage overhead lines beyond his equipment — that kind of call is a reasonable indicator of how safety decisions get made on this crew.
Their work
What it's like working with them
Based on a sample of Google reviews (45 total)
“great price and friendly crew”
“took time to explain exactly how job would be done to ease my mind”
“job was organised and done within a week”
What they help with
Based on what their customers hired them for
How they stack up
Context from 295 tree servicess in Gawler
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Hi Palms
Craig runs Hi Palms as a working owner-operator, meaning he's on-site for every job rather than sending a crew ahead without him — reviewers repeatedly note that he personally explains the process before starting, which has visibly reassured anxious homeowners. His team specialises in palms (removals, trimming, pod clean-ups) but also handles gum tree trimming, yucca lopping, stump grinding, and general yard clearing, so the name undersells what they actually do. What sets the crew apart practically is their cleanup standard: multiple customers describe the yard looking as if no one had been there, and one noted Craig's team quietly removed an old pile of palm debris from out the back without being asked and without charging for it. The team has worked in difficult conditions — one job was completed on a 39°C day — and managed tricky access situations including working around party lights, boats, and garden furniture, which they repositioned before and after. Craig's honesty also gets specific mention: in one case he referred a customer to a competitor when the job involved 11kV overhead mains that required specialist equipment, which speaks to how he treats safety decisions. The business is well suited to residential properties in Adelaide's northern suburbs needing recurring palm maintenance, one-off large removals, or full yard clearance where precision and post-job tidiness matter.
Best for: residential palm removals or recurring palm maintenance, multi-tree clearance jobs where thorough cleanup matters, and homeowners who want the business owner present and accountable on the day.
Location
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Claim This Profile — Free →Common questions about Hi Palms
What types of trees does Hi Palms work on?+
Despite the name, Hi Palms handles more than palms. Reviews mention palm removals and trimming as the core work, but customers also cite gum tree trimming, yucca lopping, stump grinding, and general yard clearing. Craig's team has taken on large multi-tree jobs as well as single-tree removals, and reviewers note they're accommodating when customers add extra requests on the day.
What do customers say about Hi Palms' pricing?+
Pricing is one of the most frequently mentioned positives across the 42 reviews we analysed — words like 'affordable,' 'fair,' 'competitive,' and 'great value' come up repeatedly. Several customers mention receiving a quote and finding it noticeably lower than expected, and at least one review notes Craig added extra work on the day without adjusting the price. That said, exact figures aren't listed publicly, so you'll need to request a quote for your specific job.
Is Craig actually on-site during the work, or does he just manage the bookings?+
Based on the reviews, Craig is consistently present on-site. Customers reference talking with him directly during the job, receiving advice from him in person, and noting that he personally oversees the cleanup. This is worth knowing because it means the person you communicate with at quoting stage is the same person running the work on the day.
How thorough is the cleanup after a job?+
Post-job cleanup is one of the most specific things reviewers praise — multiple customers describe their yard looking as though no work had been done at all. One reviewer noted Craig's team quietly removed an old pile of palm debris from a separate area of the property at no extra charge without being asked. Reviewers also mention furniture, boats, and garden items being moved and replaced carefully around the work zone.
Are there any types of tree jobs Hi Palms won't take on?+
At least one reviewer specifically called out that Craig referred them to a different contractor when the job involved 11kV overhead mains, explaining that the work required specialist equipment he didn't have. This suggests Hi Palms will decline or redirect jobs that fall outside safe working parameters rather than attempting them anyway — worth asking directly if your job involves overhead powerlines or other hazards.