Martin Heating & Cooling
Ben's team completes major system installs in 1-2 days while service techs carry parts for same-day repairs.
From 846 Google reviewsBen's installation team consistently completes major system replacements within 1-2 days, while service technicians like Darcy and Stewart regularly arrive with the right parts for same-day repairs. The standout pattern is their thoroughness—from detailed pre-sales quotes with multiple options to post-service reports explaining what was done.
Their work
What it's like working with them
Based on a sample of recent customer reviews (846 total)
“thorough quoting and validation that gave us real confidence”
“sent me a full report about what they did”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Martin Heating & Cooling
Martin Heating & Cooling specialises in complete system replacements and installations, particularly ducted reverse cycle systems from brands like Mitsubishi, Daikin, and Rinnai. Ben leads the installation team and is consistently praised for managing complex multi-day installs, while technicians like Darcy and Stewart handle service calls and repairs across evaporative cooling, gas heating, and hot water systems. Reviews suggest they focus heavily on residential work, from upgrading 15-20 year old systems to servicing newer installations. Their approach emphasises thorough pre-sales consultation with detailed quotes and multiple options, though customers note slightly higher pricing and 2-3 week wait times for installations. The team is known for meticulous cleanup, arriving on time consistently, and carrying common parts in their vans for same-day repairs.
Best for: complete system replacements from older gas heating to reverse cycle, evaporative cooling maintenance and repairs, and customers wanting detailed quotes with multiple options explained clearly.
Location
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Claim This Profile — Free →Common questions about Martin Heating & Cooling
What brands does Martin Heating & Cooling specialise in?+
Reviews specifically mention installations of Mitsubishi ducted systems, Daikin reverse cycle units with Air Touch 5 controls, and Rinnai heat pump hot water systems. Customers praise their knowledge of these premium brands and ability to explain the different options available. They appear to focus on quality systems rather than budget alternatives.
How long do their installations typically take?+
Multiple customers mention complete system replacements being finished within 1-2 days. One customer noted their 17-year-old system was replaced with a new Mitsubishi ducted system and Rinnai hot water in a day and a half. However, customers should expect to wait 2-3 weeks for installation scheduling after accepting the quote.
Do they handle emergency repairs and service calls?+
Yes, reviews mention quick response times and technicians carrying common parts for same-day repairs. One customer specifically noted getting their air conditioning fixed just in time for a 40-degree day. Service technicians like Darcy and Stewart are frequently mentioned for efficient repair work and explaining issues clearly to customers.
What do customers say about Martin Heating & Cooling's pricing?+
One detailed review mentions their quote was slightly higher than competitors, but the customer felt it was worth both the extra cost and wait time for the quality of work. Reviews suggest they provide detailed quotes upfront and don't surprise customers with additional costs during the work.