The Heat Shop
Team repairs roof tiles during air conditioning installations without being asked, according to multiple customers.
From 70 Google reviewsThe standout pattern is their approach to going beyond the job scope, with two separate customers mentioning roof tile repairs completed during air conditioning installations without being asked. Given the small sample size, you'd want to confirm their full range of services and current team availability directly.
Their work
What it's like working with them
Based on a sample of recent customer reviews (70 total)
“even fixed some roof tiles during the installation”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About The Heat Shop
Mark leads the installation work with a focus on ducted reverse cycle systems and split system air conditioning, while Zac handles repairs with customers specifically praising his diagnostic skills and professionalism. The team goes beyond standard air conditioning work, with multiple customers noting they repaired roof tiles during installations without being asked. Stacey manages office communications and scheduling, with customers highlighting the consistent updates via text before arrival and clear explanations during work. Their installation approach emphasises minimal disruption, with one customer noting they returned to find new split systems installed with no trace of dust or mess despite wet weather conditions.
Best for: ducted reverse cycle system installations, split system air conditioning projects, and customers who value thorough cleanup and detailed communication throughout the job.
Location
Often needed together
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Claim This Profile — Free →Common questions about The Heat Shop
What areas around South Geelong does The Heat Shop service?+
While reviews show they service South Geelong and surrounding areas, the specific coverage zone isn't detailed in customer feedback. Multiple reviews mention both residential and commercial installations, suggesting they handle jobs of varying sizes. Contact them directly to confirm if they cover your specific location.
Does The Heat Shop handle both installations and repairs?+
Yes, reviews specifically mention Mark handling installations of ducted systems and split systems, while Zac is praised for repair work. One customer noted excellent repair service with professional diagnostics, while others highlight complex installation projects. They appear to offer both new installations and maintenance of existing systems.
What do customers say about The Heat Shop's communication?+
Communication receives strong praise, with customers highlighting Stacey's office coordination and the team's practice of sending text updates before arrival. One review specifically mentions 'first class' communication that includes arrival updates and clear explanations of work being done. They appear to keep customers informed throughout the process.
How clean are The Heat Shop's installations?+
Multiple customers specifically praise their cleanup standards, with one mentioning they returned home to find new split systems installed with 'not a speck of dust or dirt to be found' despite it being a wet day. This attention to minimising disruption appears to be a consistent part of their installation approach.