Julian's Appliance Centre
Technicians like Sam and Ty are mentioned by name for teaching customers DIY fixes rather than pushing unnecessary services.
From 251 Google reviewsThe standout pattern is technicians who educate customers and suggest DIY solutions rather than pushing unnecessary services, though callout fees are noted as expensive with 15-minute billing increments. One customer felt the assessment process was costly compared to contacting manufacturers directly.
Their work
What it's like working with them
Based on a sample of recent customer reviews (251 total)
“he was polite and explained everything really well”
“the technician used his time wisely”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Julian's Appliance Centre
Julian's Appliance Centre handles repairs across major brands like Bosch, Miele, and other European appliances, with technicians who demonstrate strong diagnostic skills and customer education. Sam appears multiple times in reviews for his clear explanations and efficient repairs, while Ty is noted for creative problem-solving using repurposed parts. The business operates with 15-minute billing increments on callouts, but technicians are conscious of time efficiency and focus on teaching customers DIY solutions where appropriate. Their approach emphasizes confirming diagnoses with customers and empowering them to handle simple fixes themselves, rather than automatically recommending full service calls.
Best for: European appliance repairs (Bosch, Miele), customers who want technicians to explain problems clearly, and situations where you prefer education over automatic replacements.
Location
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Claim This Profile — Free →Common questions about Julian's Appliance Centre
What do customers say about Julian's pricing?+
Reviews mention that callout fees are expensive and charged in 15-minute increments. However, customers appreciate that technicians are conscious of time efficiency and work to resolve issues quickly. One customer noted that while the callout was costly, the technician saved them time by providing accurate diagnosis and teaching them to fix the issue themselves.
Which technicians are mentioned in customer reviews?+
Sam is mentioned twice for being polite, providing clear explanations, and working efficiently on washing machine and general appliance repairs. Ty is praised for creative problem-solving, particularly for fixing a Miele vacuum using parts from a retired unit. Customers specifically request these technicians for their professionalism and expertise.
What brands does Julian's Appliance Centre service?+
Based on customer reviews, they service major European brands including Bosch integrated dishwashers, Miele coffee machines and vacuum cleaners, plus standard washing machines. Their technicians demonstrate familiarity with integrated appliances and complex European appliance systems that may require specialized knowledge.
Does Julian's provide same-day service?+
One customer reported that after reporting a washing machine issue, Julian's arrived the next morning and resolved everything quickly. However, the sample of reviews doesn't provide enough information about their typical response times, so it's best to confirm availability when booking.