Morgan Electrics & Gas Pty Ltd
Ben and Michelle's team repairs appliance parts in-house when manufacturers can't source replacements.
From 51 Google reviewsThe combination of Michelle's customer service coordination and Ben's hands-on technical work creates a smooth experience from diagnosis through completion. Multiple customers specifically mention Ben by name for his appliance knowledge and clear explanations of repair options.
Their work
What it's like working with them
Based on a sample of recent customer reviews (51 total)
“his knowledge about Heater Units was excellent”
“going with a Hail Mary and fixing the part themselves”
“purchase through delivery and installation was all smooth sailing”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Morgan Electrics & Gas Pty Ltd
Ben leads the technical team at this family-run operation that handles both appliance sales and ongoing servicing — a combination that sets them apart from repair-only competitors. The business tackles complex installation challenges, with customers praising their ability to work out plumbing and electrical connections in tight spaces like laundries. When other providers hit roadblocks, Morgan Electrics often finds creative solutions — one customer mentioned they repaired a SMEG oven part in-house when the manufacturer couldn't source a replacement for six months. Michelle handles customer service and warranty coordination, while Ben focuses on diagnostics and technical work. Their approach combines immediate repairs with longer-term planning, often providing referrals for new equipment when repairs aren't viable.
Best for: complex appliance installations requiring electrical and plumbing coordination, SMEG and other premium appliance repairs, and situations where you want ongoing servicing relationships rather than one-off fixes.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Morgan Electrics & Gas Pty Ltd
Does Morgan Electrics sell appliances as well as repair them?+
Yes, they handle complete appliance projects from initial purchase through delivery and installation. One customer praised their ability to ensure appliances would fit properly in laundry spaces, including working out plumbing and electrical connections before purchase. They also provide ongoing servicing for equipment they install, creating a full-service relationship rather than just one-off repairs.
Who will come out for the repair work?+
Ben handles the technical work and diagnostics, with multiple customers mentioning him by name for his appliance knowledge and clear communication about repair options. Michelle coordinates the customer service side, including warranty matters and scheduling. Customers consistently mention receiving clear communication about arrival times and prompt service.
Can they handle repairs when manufacturers can't get parts?+
Based on customer feedback, they're willing to attempt creative solutions when standard repair channels fail. One customer specifically mentioned they successfully repaired a SMEG oven part in-house when the manufacturer couldn't source a replacement for six months. However, they're also honest about when replacement is the better option and provide referrals to equipment suppliers.
What areas around Hamlyn Heights do they service?+
The reviews don't specify their exact service area, so you'll need to contact them directly to confirm coverage for your location. They're based in Hamlyn Heights and appear to handle both residential appliance repairs and installations throughout the region.