Ascent Garage Doors
Customers mention Alec fixing problems that other garage door companies created, plus same-day quotes.
From 51 Google reviewsMultiple customers mention him going beyond the quoted work to fix additional issues at no extra charge, and one specifically hired him to repair damage caused by another garage door company. The standout pattern is his same-day service for quotes and his communication throughout projects, though with just 51 total reviews, there's limited long-term data to assess.
Their work
What it's like working with them
Based on a sample of recent customer reviews (51 total)
“came out straight away the same day”
“very efficient and communicated well throughout”
What they help with
Based on what their customers hired them for
How they stack up
Context from 125 garage doorss in Geelong
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Ascent Garage Doors
Owner-operated by Alec, who handles everything from roller door installations to emergency repairs and motor replacements. Reviews highlight his willingness to tackle jobs that other companies have botched, with one customer specifically mentioning he fixed a roller door that another garage door company had completely ruined. He consistently offers same-day quotes and goes beyond the core job — customers mention him fixing downpipes during quotes and addressing small issues on existing doors before leaving. Alec appears to focus on residential properties around Mount Duneed, with customers praising his ability to squeeze urgent jobs into his fully-booked schedule, particularly around holiday periods when other tradies are unavailable.
Best for: urgent garage door repairs when other companies are booked up, fixing botched installations by other tradies, and residential roller door installations with same-day quotes.
Location
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Claim This Profile — Free →Common questions about Ascent Garage Doors
How quickly does Alec from Ascent Garage Doors respond to enquiries?+
Customers consistently mention same-day responses for quotes, with multiple reviews highlighting that Alec came out the same day they contacted him. One customer noted he replied quickly and came within days for a repair job. His responsiveness appears to be one of his key strengths, even when his schedule is fully booked.
Does Ascent Garage Doors work around busy schedules for urgent jobs?+
Yes, reviews show Alec makes time for urgent installations even when fully booked. One customer specifically mentioned he made time for an installation before the Christmas break despite being booked up. Another noted he prioritized securing a broken door temporarily while arranging a full replacement.
What areas around Mount Duneed does Ascent Garage Doors service?+
Reviews don't specify exact service areas, but customers mention both residential properties and sheds. Given Alec's quick same-day response times mentioned in reviews, he likely services the broader Geelong region around Mount Duneed, but you'd need to confirm coverage for your specific location directly.
Can Ascent Garage Doors fix problems caused by other companies?+
One customer specifically hired Alec after another garage door company 'completely butchered' their roller door installation. The review mentions he fixed the previous mistakes quickly and had the door working perfectly, suggesting he's experienced in remedial work and repair jobs that other companies have handled poorly.