Kelly Garage Doors Geelong
Doug recommends repairs when competitors quote replacements, with customers reporting savings over $1000.
From 143 Google reviewsDoug appears to provide honest assessments, with multiple customers mentioning he recommended repairs when competitors quoted full replacements, saving them significant money. The main concerns appear in isolated reviews about pricing disputes and communication style, but these represent a small fraction of the overall feedback pattern.
Their work
What it's like working with them
Based on a sample of recent customer reviews (143 total)
“Dion was courteous and explained what was wrong”
What they help with
Based on what their customers hired them for
How they stack up
Context from 125 garage doorss in Geelong
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Kelly Garage Doors Geelong
Kelly Garage Doors Geelong is operated by Doug with support from office manager Kerry, focusing on both repairs and new installations across the Geelong region. The business employs skilled technicians including Dion (specialising in motor replacements and servicing), Luke (handling complex installations including wide-span doors), and Andrew (repairs and maintenance). They're known for taking on challenging jobs like single 8-metre wide doors that other companies won't attempt, and for honest assessments - several customers mention being told repairs were possible when competitors quoted full replacements. The team consistently arrives on time, completes installations quickly (often within 2 hours), and maintains thorough cleanup standards. Doug provides competitive pricing and can often reuse existing motors during door replacements, while the technical team explains maintenance requirements and warranty details clearly to customers.
Best for: honest repair assessments when others recommend replacement, wide-span or complex door installations, quick motor replacements, and customers wanting named technicians with proven expertise.
Location
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Claim This Profile — Free →Common questions about Kelly Garage Doors Geelong
What areas does Kelly Garage Doors service?+
Based in Norlane, they service the broader Geelong region including Colac and Lara, with customers mentioning travel to these areas for quotes and installations. Reviews indicate they're willing to travel for jobs and don't charge extra call-out fees for urgent work. The business appears to cover a substantial radius around Geelong for both residential and commercial work.
Who are the main technicians at Kelly Garage Doors?+
Doug runs the business with Kerry handling office management, while Dion specialises in motor replacements and servicing work. Luke (and sometimes a second Luke) handles installations, particularly complex jobs like wide-span doors. Andrew also does repairs and maintenance. Multiple customers mention these technicians by name, praising their specific skills and professional approach.
How quickly can Kelly Garage Doors complete installations?+
Reviews consistently mention fast completion times, with many installations finished within 2 hours and some door replacements completed in just over an hour. For quotes, Doug often provides same-day or next-day service. New installations typically occur within 2-3 weeks of ordering, though supply delays can occasionally extend this timeframe.
What do customers say about Kelly Garage Doors' pricing approach?+
Multiple reviews praise Doug for honest assessments that save customers money, with several mentioning he recommended repairs when competitors quoted full replacements. Customers describe pricing as 'very competitive' and 'fair', with some noting they saved over $1000 compared to other quotes. The business appears to focus on cost-effective solutions rather than upselling.