QLD Coastal Plumbing
Team members Jesse, Aaron, Jordan, and Patrick are named by customers for specific expertise areas from leak detection to emergency repairs.
From 312 Google reviewsThe standout pattern is their willingness to provide phone quotes without requiring paid callouts, which multiple customers say other plumbers demanded. Emergency response times are frequently mentioned as 30-40 minutes, including weekend and after-hours calls from Burleigh to Brisbane.
Their work
What it's like working with them
Based on a sample of recent customer reviews (312 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 31 plumbers in Gold Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About QLD Coastal Plumbing
Run by Mark with a team of named plumbers including Jesse (specializing in leak detection), Aaron (hot water installations), Jordan (emergency repairs), and Patrick (drainage work), this company handles everything from major water main replacements to same-day emergency callouts. Reviews consistently highlight their ability to provide phone quotes without callout fees, reach customers within 30-40 minutes for urgent jobs, and travel from Burleigh Heads to Brisbane for after-hours emergencies. Multiple customers mention the office team led by Gemma and Jemma who coordinate jobs efficiently and provide exceptional customer service. They're particularly noted for tackling complex jobs other plumbers won't touch, like multi-location water main leaks under houses and major storm water drainage projects, while maintaining clear communication throughout lengthy repairs.
Best for: emergency leak detection and repairs, hot water system installations, complex water main replacements, and customers needing phone quotes without callout fees.
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Claim This Profile — Free →Common questions about QLD Coastal Plumbing
What areas does QLD Coastal Plumbing service for emergency calls?+
Based on customer reviews, they travel from their Burleigh Heads base to Brisbane for emergency callouts, including weekend and after-hours services. Multiple customers mention response times of 30-40 minutes for urgent jobs. One review specifically mentions a Sunday night emergency call from Burleigh to Brisbane that was resolved quickly.
Can I get a quote over the phone without paying a callout fee?+
Yes, multiple customers praise them for providing phone quotes without requiring paid site visits for assessment. One customer specifically mentioned that other companies wanted to charge callout fees just to assess what was needed before quoting, but QLD Coastal Plumbing gave a quote over the phone. The office team, particularly Gemma and Jemma, handle these quote requests efficiently.
Which plumbers handle different types of work?+
Customers frequently name specific team members: Jesse specializes in leak detection and water main issues, Aaron handles hot water system installations and complex repairs, Jordan focuses on emergency callouts, and Patrick works on drainage and pipe repairs. Multiple reviews mention how well the team coordinates on complex multi-day projects like major water main replacements.
How quickly can they respond to plumbing emergencies?+
Emergency response times are consistently mentioned as 30-40 minutes across multiple reviews, including weekend and after-hours calls. Several customers mention calling late afternoon or evening and having a plumber arrive the same day. They also provide courtesy messages when plumbers are on their way to jobs.