Catchcam Electronic Security
Owner Nigel personally coordinates installations and provides same-day fixes months after original work.
From 40 Google reviewsThe named installation team of Kyle and Mitch gets specific praise for workmanship, while the business appears skilled at coordinating security installs around other construction timelines. However, this small sample limits confidence in broader service patterns.
Their work
What it's like working with them
Based on a sample of recent customer reviews (40 total)
“replied within the hour and fixed it that day”
“responsive to my updates regarding planning and install dates of the gates”
“move of my Paradox alarm system from InSight to BlueEye app”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Catchcam Electronic Security
Owner Nigel leads this Gold Coast security specialist, with installers Kyle and Mitch handling field work. The business focuses on residential security upgrades including camera systems, intercom installations, electronic gate latches, and alarm system modernisation — particularly moving older Paradox systems to smartphone apps. Reviews highlight their coordination skills for multi-trade projects, with Nigel managing timing around gate installations and other construction work. They appear to handle both new installations and maintenance of existing security systems, with customers noting rapid response times for system issues and troubleshooting.
Best for: security camera installations with ongoing support, alarm system modernisation to smartphone apps, and coordinated security installs during construction projects.
Location
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Claim This Profile — Free →Common questions about Catchcam Electronic Security
What areas does Catchcam Electronic Security cover?+
They're based in Burleigh Heads on the Gold Coast, QLD. Reviews don't specify their exact service radius, so contact them directly to confirm coverage for your location. The business appears to handle both residential installations and ongoing maintenance across the Gold Coast region.
Can Catchcam upgrade older alarm systems to smartphone control?+
Yes, they specifically handle Paradox alarm system upgrades, moving customers from older InSight systems to modern BlueEye smartphone apps. One customer mentioned multiple board upgrades were needed for the conversion. They also provide system maintenance and tidy-up work to refresh older installations.
How quickly does Nigel respond to service issues?+
Multiple customers mention exceptionally fast response times. One customer reported Nigel replied within an hour of reporting an issue and fixed it the same day, five months after the original installation. This suggests strong ongoing support beyond just the initial installation work.
Does Catchcam coordinate with other trades during construction projects?+
Reviews indicate they're skilled at project coordination. One customer praised Nigel for being responsive to updates about gate installation timing and ensuring the intercom system was installed immediately after gates were completed. This suggests they can integrate well with broader home construction or renovation projects.