Awesome Air-conditioning and Refrigeration
Dennis stepped in over Christmas when every other local operator turned a customer away — same-day unit sourced and installed.
The team (Dennis, Rob, and Jo) all receive positive mentions by name, which suggests the quality isn't entirely dependent on who shows up. One customer noted the drain pipe wasn't extended far enough into the garden, which is worth raising at quote stage if finish detail matters to you — though it's a single mention and nothing more. For peace of mind, ask Dennis directly about what post-installation tidy-up is included, and confirm coverage of your specific suburb given the Point Vernon base.
Their work
What it's like working with them
Based on a sample of Google reviews (5 total)
“cheap prices it's fast and they seem they now a lot”
“good friendly competent people”
What they help with
Based on what their customers hired them for
How they stack up
Context from 549 air conditionings in Hervey Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Awesome Air-conditioning and Refrigeration
Dennis runs Awesome Air-conditioning and Refrigeration as a sole trader out of Point Vernon, and what stands out from customer accounts is his willingness to mobilise fast when others won't — including sourcing and installing a replacement unit on the spot over the Christmas period when no other local operator could help. His crew includes Rob and Jo, who customers describe as professional, low-disruption, and happy to answer questions mid-job — useful if you want to understand what's being done in your own home, not just handed a bill. The business covers installation of new units and fault repair, and the reviews suggest they price competitively without cutting corners on the labour side. With around 13 years in operation and GST registration, this is a legitimate small trade operation rather than a side-hustle — handy to know when you're letting someone into your roof space. They appear to suit residential customers best, particularly those who need quick turnaround or find themselves in an urgent situation with no backup plan.
Best for: urgent same-week AC installation when other operators are booked out, residential unit replacements, and homeowners who want a known crew (Dennis, Rob, and Jo) rather than an anonymous subcontractor.
Location
Often needed together
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Claim This Profile — Free →Common questions about Awesome Air-conditioning and Refrigeration
How quickly does Awesome Air respond to urgent jobs?+
Based on what customers describe, Dennis has a track record of responding faster than competitors — one reviewer noted he stepped in and completed an installation when every other local operator was booked out until after Christmas. Another customer received a quote, unit sourcing, and same-visit installation in rapid succession. That said, this is based on only 5 reviews, so it's worth calling ahead to confirm current availability rather than assuming the same turnaround every time.
Who actually does the installation work — is it Dennis himself or a team?+
Reviews mention at least three people: Dennis (the owner, who handles quotes and coordination), and technicians Rob and Jo who carry out installations. One customer specifically described Rob and Jo as professional and unobtrusive during a multi-room job, and happy to answer questions on the spot. So while this is a small sole-trader operation, there does appear to be a regular crew rather than Dennis working alone every time.
What do customers say about pricing?+
Two reviewers mention pricing favourably, with one specifically calling out 'cheap prices' alongside fast service. There's no indication of hidden charges or post-job bill surprises in any of the 5 reviews available. That said, 5 reviews is a thin sample — ask for a written quote before work begins so you have a clear reference point.
Does Awesome Air handle refrigeration as well as air conditioning?+
The business name and Google category listing both include refrigeration, suggesting this is part of their offering alongside residential AC. However, none of the 5 customer reviews specifically describe a refrigeration job — all visible feedback relates to air conditioning installation and repair. Confirm with Dennis directly whether your specific refrigeration need falls within their scope.
What areas around Point Vernon does the business service?+
The business is based in Point Vernon, QLD, but the reviews don't specify which surrounding suburbs they cover. Given the small team size, coverage is likely local to the Hervey Bay region, but this isn't confirmed in available data. It's worth asking Dennis directly when you call for a quote, especially if you're located outside the immediate Point Vernon area.