Jack's Air Conditioning & Refrigeration
Jack called after hours to confirm a van fridge was running — the only tradie between Rockhampton and Hervey Bay who'd take the job.
Every single customer mentions punctuality or communication without being prompted, and two independently bring up how clean he left the site. What's most practically useful for a homeowner deciding: Jack appears to operate solo across a wide regional corridor, which means he's not a large crew operation, but it also means you're getting the same person every time rather than whoever's on the roster that day. If you're in an area between Hervey Bay and Rockhampton that struggles to attract trades, that regional willingness alone is worth a direct inquiry.
Their work
What it's like working with them
Based on a sample of Google reviews (4 total)
“tidied up after himself and left the work area very clean”
“only company between Rockhampton & Hervey Bay who was prepared to look at the van fridge”
What they help with
Based on what their customers hired them for
How they stack up
Context from 549 air conditionings in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Jack's Air Conditioning & Refrigeration
Jack personally handles every job — and the one standout detail across his reviews is that he's the sole technician who would travel between Rockhampton and Hervey Bay to service a van refrigeration unit when no one else would touch it. That regional reach and willingness to take on jobs others decline sets him apart in a stretch of coastal Queensland that's underserved by air conditioning and refrigeration trades. Residential air conditioning installs and servicing appear to be his bread and butter, but his refrigeration work extends to commercial van and vehicle fridges — a niche that most local HVAC operators don't advertise. Every review mentions punctuality, and several note that Jack proactively communicates: he calls ahead before arriving and follows up after hours to confirm a job is working correctly. Worksite cleanliness comes up unprompted across multiple reviews, suggesting it's a genuine habit rather than a one-off. Pricing is described as reasonable by customers who compare it against the quality of work delivered — worth confirming directly for your specific job, but no red flags on cost.
Best for: homeowners in the Burrum Heads and wider Hervey Bay–Rockhampton corridor needing air conditioning servicing or installation, property owners wanting a sole-operator who communicates proactively, and anyone requiring van or vehicle refrigeration servicing that larger operators in the region decline to take on.
Location
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Claim This Profile — Free →Common questions about Jack's Air Conditioning & Refrigeration
What areas does Jack's Air Conditioning & Refrigeration service?+
Jack is based in Burrum Heads, QLD, but at least one review confirms he services a wide corridor — the customer noted he was the only operator willing to travel between Rockhampton and Hervey Bay for their job. If you're in a regional area nearby and struggling to find a tradie willing to make the trip, it's worth calling Jack directly to confirm whether he covers your location.
Does Jack do refrigeration work, or is he just air conditioning?+
Based on his reviews and business category, Jack handles both air conditioning and refrigeration. One customer specifically called him out for servicing a van fridge — commercial vehicle refrigeration — which most local HVAC operators won't touch. If you have a refrigeration job (not just residential air con), he appears to be a viable option in this region.
What do customers say about Jack's pricing?+
Two customers independently describe his pricing as 'very reasonable' and 'really reasonable price' in the context of the quality of work delivered. That's a positive signal, but with only 4 reviews available, it's hard to generalise across job types and sizes. Get a quote upfront for your specific job and compare — the reviews suggest there won't be surprises, but confirm this directly.
Is Jack reliable when it comes to turning up on time?+
Punctuality is mentioned in every single one of the 4 available reviews, often unprompted — customers note he was on time, called ahead before arriving, and in one case followed up after hours to make sure equipment was running correctly. That level of communication is notable for a sole-operator trade business, particularly in a regional area.
Is Jack a sole operator or does he run a team?+
Every review refers to Jack personally performing the work, and the business name suggests a sole-operator setup. Reviews don't mention any other technicians or crew members. That means you'll likely deal with Jack directly from inquiry through to job completion — which customers appear to view as a positive given the consistency they describe. Confirm current capacity with him directly if you have a large or urgent job.