Advantage Screens and Blinds Hervey Bay
Matt Munro returns after installation to fix oversights — even when the customer forgot a window mid-job.
The business appears to have changed ownership at some point, and a few older complaints reference a previous owner by name, which is worth keeping in mind when weighing the review history. When booking, ask specifically who will be quoting and installing your job, confirm any warranty commitments in writing before work starts, and check whether the current ownership structure matches the team members mentioned positively in recent reviews.
Their work
What it's like working with them
Based on a sample of Google reviews (41 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 401 curtains & blindss in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Advantage Screens and Blinds Hervey Bay
Matt Munro leads the day-to-day operations at Advantage Screens and Blinds Hervey Bay, and his name appears more than any other across the reviews — praised specifically for punctuality, clear explanation of product options, and a willingness to return when circumstances change mid-job, such as when a customer forgot a window or needed plans adjusted during a deck extension. The business covers a notably wide product range for a regional operation: Crimsafe security screens and doors, plantation shutters, zip screens with cassettes, roller shutters (including motorised), Bahama awnings, sliding robe doors, and Allure sheer blinds — making it a genuine one-stop shop for window furnishings and security screening in the Fraser Coast. Team members Neo and Daniel also draw individual praise, with Neo highlighted for his quoting-to-installation professionalism on security screen and door jobs, and Daniel called out for precise measurement and fitting of blinds. The business handles both residential homes and small commercial jobs, and several reviewers note Matt's advice on placement — including positioning zip screens to avoid clashing visually with solar panels — which suggests consultative, design-aware service rather than just product delivery. Hervey Bay homeowners looking for a single installer across multiple product categories, or those wanting Crimsafe-certified installation, will find the scope here broader than typical specialist shops in the region.
Best for: whole-home blind and screen upgrades handled by a single team, Crimsafe security screen and door installs, consultative quotes where product options need explaining, and outdoor patio or deck enclosure projects.
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Claim This Profile — Free →Common questions about Advantage Screens and Blinds Hervey Bay
Which staff member is best to request for my job at Advantage Screens and Blinds Hervey Bay?+
Reviews name three installers positively: Matt Munro is the most frequently mentioned and is praised for punctuality, product knowledge, and willingness to adapt mid-job; Neo draws strong feedback specifically for security screen and door installs from quote through to completion; and Daniel is highlighted for precise blind measurement and fitting. When booking, it's worth asking which team member will handle your job so you know who to expect.
Does Advantage Screens and Blinds Hervey Bay install Crimsafe products?+
Yes — Crimsafe security screens and doors are one of the most frequently mentioned product types across the reviews, and multiple customers specifically called out the quality of the Crimsafe installation. One reviewer described the service as offering 'great value for money' on a full Crimsafe installation. If you're after Crimsafe, confirm availability and current lead times when you call for a quote.
What areas around Hervey Bay does Advantage Screens and Blinds cover?+
Reviews mention jobs completed in Pialba and at least one installation on Fraser Island, which suggests the business is willing to travel beyond the immediate Hervey Bay urban area. For outlying locations, it's worth confirming travel availability and any additional cost when requesting your quote.
How does the business handle warranty claims or post-installation issues?+
This is the area where reviews are most mixed. Several customers report positive experiences with Matt returning to fix or adjust work without issue. However, around five reviews specifically mention difficulty getting responses to warranty or follow-up calls — in one case a promised hinge replacement under a 20-year warranty was still unresolved after six months. Get any warranty commitments in writing before work begins and ask directly who to contact if something needs attention after installation.
Does Advantage Screens and Blinds Hervey Bay handle both indoor and outdoor products in a single job?+
Yes — several reviewers describe multi-product installations covering plantation shutters, zip screens, security screens, roller shutters, and awnings all in one engagement. One customer had the team install screens, a security door, zip screens with cassettes, and manage solar panel positioning guidance in a single project. This broad scope makes the business well-suited to homeowners wanting to address multiple windows and outdoor areas without coordinating separate contractors.