Franks Home Decor Centre
Frank personally steers council approvals while Ryan's crew turns up on time and cleans up daily — rare in the same package.
Ryan is the name that comes up most in the installation reviews, specifically for showing up when scheduled, communicating proactively during the job, and leaving sites clean at the end of each day, which several customers call out as rare among local trades. Multiple reviewers who used the business more than once on different projects are worth noting — repeat use across major jobs is a practical indicator of satisfaction that goes beyond a one-off positive experience. If your project involves a patio, roof structure, or carport that may need a permit, it's worth confirming early with Frank exactly what's included in their council management process and what timeframes to expect.
Their work
What it's like working with them
Based on a sample of Google reviews (36 total)
“No hidden variations done right first go!”
“their quote was thousands cheaper than the competition and the construction is stronger”
What they help with
Based on what their customers hired them for
How they stack up
Context from 401 curtains & blindss in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Franks Home Decor Centre
Frank's Home Decor Centre operates as a family-run business covering a surprisingly wide range of home improvement work — from curtains, blinds, shutters, and security screens through to patios, patio enclosures, carports, and insulated roofing structures. Ryan is consistently named as the lead installer and project manager, praised specifically for responsive communication, turning up on time, and treating customers' properties with care; his wife Juanita handles office coordination and is repeatedly noted for being approachable and helpful throughout the quoting and scheduling process. Frank himself takes on the design consultation and, where needed, manages council permits and inspector liaison — removing one of the more stressful parts of larger outdoor builds for homeowners. Reviews suggest the business handles council-dependent patio and structure projects with particular competence, including engineering-heavy jobs on awkward or elevated sites that many competitors won't touch. Customers frequently highlight the crew's habit of cleaning up at the end of each workday, and several note that quotes came in meaningfully below competitors without cutting corners on materials or construction strength. The business suits homeowners planning a significant outdoor upgrade — patio enclosure, carport, or screen room — as much as those needing a single roller blind or security screen fitted.
Best for: homeowners planning patio enclosures or carport builds that require council permits, families wanting outdoor living areas extended or enclosed, and anyone needing shutters, security screens, or roller blinds installed by the same trusted local team.
Location
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Claim This Profile — Free →Common questions about Franks Home Decor Centre
Does Frank's Home Decor Centre handle council permits for patio and carport projects?+
Yes — multiple reviews specifically mention Frank managing council permits, inspector appointments, and project scheduling on structural jobs. Customers describe this as removing significant stress from the process, particularly on larger patio extensions and carport builds. If your project is likely to need council approval, it's worth confirming upfront exactly what their permit management covers and whether any fees are included in the quote or charged separately.
What areas does Frank's Home Decor Centre service?+
The business is based in Pialba, QLD, and reviews mention jobs in Poona and surrounding areas on the Fraser Coast. Reviews don't specify the full service radius, so if you're outside the immediate Hervey Bay area, it's worth calling to confirm whether they cover your location before requesting a quote.
Who will I deal with at Frank's — is it consistent across the project?+
From the reviews, Frank typically handles the initial design consultation and quote, Juanita coordinates the office and scheduling, and Ryan leads the installation team on-site. Several customers mention Ryan specifically for staying contactable throughout the job and addressing questions promptly. This consistent named contact across the project is something multiple reviewers highlight as a positive compared to larger companies.
What do customers say about Frank's pricing compared to other quotes?+
A handful of reviews directly compare Frank's quotes to competitors and describe them as noticeably cheaper — one reviewer states the quote was 'thousands cheaper than the competition' while also noting the build quality was stronger. No reviews raise concerns about unexpected cost increases or variations after work started, with one reviewer specifically calling out 'no hidden variations.' Getting a detailed written quote and confirming what's included is always sensible for larger structural jobs.
Does Frank's Home Decor Centre only do blinds and curtains, or do they cover larger outdoor projects too?+
Despite the 'curtains and blinds' category listing, the majority of recent reviews relate to structural outdoor work — patio enclosures, carport builds, patio extensions, and screen rooms — alongside security screens, shutters, and roller blinds. The business appears set up to handle both small window furnishing installs and large, council-approved outdoor structures. If you have both types of work to do, it may be worth discussing both in the same consultation.