Bayview Glass
Customers building new homes keep coming back nine years later — and still get a price that surprises them.
Named team members appear frequently enough to give a real picture of who does what: Bruce and Martin handle customer-facing quoting and advice, Don is the installer customers want on their shower screen job, and Adam is the person who shows up same-day for urgent repairs. One outlier review describes a phone manner that cost them an $11,000 job, and a second reviewer echoes a similar first-call experience — it's worth knowing that initial phone contact can vary, so if you don't get a warm response first try, calling back or visiting in person may get you a different result. On the whole, the track record across a 24-year operating history suggests a business that delivers on what it quotes.
Their work
What it's like working with them
Based on a sample of Google reviews (40 total)
“Adam came the same day and fixed it quickly”
What they help with
Based on what their customers hired them for
How they stack up
Context from 385 glass & glaziers in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Bayview Glass
Run by a team that includes Bruce, Adam, Martin (also called Martyn), Kim, Don, Mat, Luke, and Shawn, Bayview Glass covers an unusually wide range of glazing work — new windows and sliding doors for custom home builds, shower screen supply and installation, wardrobe mirror and door panels, security doors, fish tank repairs, and screen mesh replacement — making them one of the more versatile glass shops in the Hervey Bay region. Bruce is the senior figure and is consistently praised for deep product knowledge; Martin handles quoting and is known for pricing that surprises customers on the upside; Don is repeatedly singled out for his installation work on shower screens; and Adam handles on-site repairs, including same-day callouts for broken door panels. The business caters well to both new builds (one reviewer had all their windows, doors, and shower units supplied for a full home build in 2016 and returned nine years later) and urgent one-off repairs, with same-day and next-day turnaround mentioned frequently across multiple job types. Where most glaziers in the region were quoting two to three months lead time, at least one customer got a three-week turnaround — a meaningful differentiator in a regional market. They also handle niche jobs that other shops turn away, including bespoke mirror cutting for antique furniture and fish tank glass repairs, which points to workshop capability beyond standard residential glazing. Pricing is flagged as genuinely competitive — customers describe quotes that came in under their budget and cheaper than large competitors like G James and Bradnams.
Best for: urgent same-day glass repairs, full home build glazing packages where budget matters, custom mirror cutting and wardrobe door fitting, and shower screen installations in bathrooms with out-of-square walls.
Location
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Claim This Profile — Free →Common questions about Bayview Glass
Does Bayview Glass do same-day or emergency repairs?+
Yes — several reviews specifically mention same-day service for urgent jobs. Adam is the team member most often named for on-the-day callouts, including a broken glass door panel that was fixed the same afternoon it was reported. For non-urgent jobs like wardrobe mirrors or shower screens, next-day turnaround has also been mentioned. It's worth calling directly to confirm availability for your specific job.
What areas does Bayview Glass service?+
The business is based in Urangan and reviews consistently reference Hervey Bay as their primary service area. Given the nature of glazing work — which often involves measuring, fabricating, and returning to install — it's reasonable to expect they cover the wider Hervey Bay region. Reviews don't mention service outside that area, so if you're further afield, confirm coverage when you call.
How does Bayview Glass compare on price?+
Pricing is one of the most consistent themes across the 37 reviews we looked at. Multiple customers describe quotes that came in under their budget, and at least two reviews directly compare them to G James and Bradnams — both times finding Bayview Glass cheaper. One customer building a new home accepted their window, door, and shower quote immediately and jokingly asked if Martin had made a mistake. Competitive pricing applies across shower screens, windows, wardrobe doors, and security doors based on review mentions.
Who are the key people at Bayview Glass and what do they each handle?+
Reviews name quite a few team members clearly. Bruce and Martin (also called Martyn) handle quoting, customer advice, and are the senior knowledge holders — Bruce has been mentioned by customers dealing with him for over 15 years. Kim works front-of-house and is praised for being helpful and welcoming. Don is the installer most often called out by name for shower screen work specifically. Adam handles on-site repairs and same-day callouts. Mat and Luke have also been praised for their installation work on security doors and screen mesh respectively.
Can Bayview Glass handle unusual or one-off jobs?+
Based on reviews, yes — they appear to take on jobs that other glaziers in the area won't. Specific examples mentioned by customers include arrising a mirror for an antique French wardrobe, repairing a fish tank when no other business would take it on, and cutting custom mirrors for wardrobe fitouts. Their in-house workshop capability seems to be what makes these smaller or unusual jobs possible. If you have something niche, it's worth calling them even if you've been turned away elsewhere.