5 Star Pest Solutions
Rod fixed a persistent ant problem that two other pest controllers had already attempted — and failed — to solve.
That combination of reliability and thoroughness stands out most sharply in the handful of reviews from customers who had already tried other pest controllers: Rod is credited with fixing problems that previous technicians hadn't resolved. If you're booking for a household with pets, it's worth mentioning this when you call — one reviewer specifically flagged that the treatment was safe for their animals, but it pays to confirm product details for your specific situation. For urgent jobs, reviews suggest Rod is genuinely accessible at short notice and has attended on a public holiday without surcharging for it.
Their work
What it's like working with them
Based on a sample of Google reviews (24 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 434 pest controls in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About 5 Star Pest Solutions
Rod — the sole operator behind 5 Star Pest Solutions — covers a wide range of household pest problems, with reviews mentioning everything from mice, ants, cockroaches and spiders through to wasp nests, termites and whatever was running footie games in someone's roof. What stands out is that Rod doesn't just spray and leave: multiple customers mention he walks the property with them first, listens to their specific concerns without rushing, and explains his approach before starting treatment. That approach has apparently converted more than a few homeowners who had already tried other pest controllers without success — one reviewer notes Rod was the third technician to treat their ant problem and the first to fix it properly. He's been operating for around eight years and works across both residential and light commercial properties, and reviews suggest he's comfortable treating sheds, machinery and outdoor areas, not just the house interior. Households with pets can take some reassurance from one reviewer who specifically noted that the treatment used was safe around two dogs and a cat. Rod also appears willing to work outside standard hours when the situation calls for it — one customer had him out on a public holiday without being charged a premium for it.
Best for: urgent same-day pest callouts, households with pets needing advice on safe treatment options, customers who've had previous treatments fail and want a more thorough approach, and full-property jobs that include sheds and outdoor areas.
Location
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Claim This Profile — Free →Common questions about 5 Star Pest Solutions
Does Rod at 5 Star Pest Solutions do emergency or same-day callouts?+
Based on customer reviews, same-day and short-notice attendance appears to be a genuine strength here — multiple customers mention Rod fitting them in urgently, including one who called on the day they moved into a new home. One reviewer also notes he came out on a public holiday without charging extra for it. It's worth calling directly to confirm availability, but the pattern across reviews suggests this is something Rod handles regularly rather than reluctantly.
Is the pest treatment safe for households with dogs or cats?+
One reviewer specifically flagged that Rod treated their home for mice, ants and cockroaches with two dogs and a cat in the house, and noted the pets were safe. That said, specific products can vary depending on what's being treated and the size of your property, so it's worth mentioning your pets when you book so Rod can advise on any precautions. Reviews don't go into product brand detail, so a direct conversation will give you the clearest answer.
What pest problems does 5 Star Pest Solutions commonly treat?+
Reviews mention a wide range of pest types: spiders (inside and outside the home), ants, cockroaches, mice, wasps, and termites. Rod also appears to treat sheds, machinery and outdoor areas — not just the interior of the house. One reviewer even credits him with removing whatever wildlife was making noise in their roof cavity, described as 'footie games in the roof,' suggesting he handles unusual callouts as well as standard treatments.
How does Rod approach an inspection — does he just spray or does he assess the problem first?+
From what customers describe, Rod typically walks the property with the homeowner before starting any treatment, listens to their specific concerns, and doesn't rush the inspection. Several reviewers note this approach favourably, including one who specifically said 'He didn't rush me' after showing Rod around the yard and explaining why they'd called. This is mentioned often enough across the 19 reviews we looked at that it appears to be his standard working method rather than a one-off.
How does 5 Star Pest Solutions' pricing compare to other pest controllers?+
The word 'competitive' or 'reasonable' appears in multiple reviews when customers mention pricing, and Rod is credited by one customer with having fixed a persistent ant problem that two previous pest controllers failed to resolve — suggesting value-for-outcome rather than just a cheap price. One reviewer also noted he attended on a public holiday without charging a premium. Reviews don't quote specific dollar figures, so it's best to call for a quote, but the consistent pricing feedback across different job types is a reasonable indicator.