CNL Plumbing & Drainage
Corey takes on drainage jobs other plumbers have refused — and fixes the root cause, not just the symptom.
Lauren is named repeatedly for being responsive and clear at every stage of quoting and scheduling, which matters when a job involves council approvals or hydraulic engineering sign-off. Pricing feedback is notably consistent: multiple customers describe invoices as honest, fair, or well-priced relative to the scope of work — a useful signal for anyone nervous about scope creep on a renovation project.
Their work
What it's like working with them
Based on a sample of Google reviews (35 total)
“great communication skills and customer service”
What they help with
Based on what their customers hired them for
How they stack up
Context from 450 plumbers in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About CNL Plumbing & Drainage
Corey and Lauren run CNL Plumbing & Drainage as a tight husband-and-wife operation — Corey handles the hands-on technical work while Lauren manages quoting, scheduling, and client communication. What sets them apart is willingness to take on drainage problems that other plumbers label 'too hard': multiple reviews describe complex stormwater, spoon drain, and council-certified hydraulic engineering jobs that required coordinating with engineers and certifiers, not just turning up with a pipe wrench. Beyond drainage, they cover guttering replacement, rainwater tank installation, and full plumbing fit-outs for new builds and renovations — including Queenslander and pole home projects where access and compliance add layers of complexity. Corey is consistently praised for solving the underlying problem rather than applying a temporary fix, and for explaining what he's doing in plain terms so owners understand their own systems. Their team cleans up thoroughly after every job and sticks closely to quoted prices, which is a recurring point in reviews rather than a throwaway compliment. For anyone doing an owner-builder project or a multi-trade renovation in the Fraser Coast area, CNL's experience handling council certification and coordinating with other trades makes them more useful than a standard service plumber.
Best for: complex stormwater and drainage problems requiring council certification, multi-stage Queenslander or owner-builder renovations, guttering replacement combined with plumbing work, and emergency callouts in the Fraser Coast area.
Location
Often needed together
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Claim This Profile — Free →Common questions about CNL Plumbing & Drainage
Does CNL Plumbing & Drainage handle complex drainage jobs or council approvals?+
Yes — this is one of their genuine strengths. Multiple customers describe drainage jobs involving engineer-certified designs, stormwater pits, spoon drains, and council compliance sign-off. Corey is specifically noted for coordinating in-depth hydraulic engineering requirements and managing the certification process, which takes that administrative burden off the homeowner. If your drainage project requires council approval or engineer involvement, this is worth raising directly with Corey when you call.
What do customers say about CNL's pricing?+
Pricing comes up positively and repeatedly across reviews — customers describe invoices as honest, fair, and reasonable relative to the work done. Several reviewers specifically note that Corey stuck to the agreed quote without adding unexpected costs at the end. For larger jobs like renovations or drainage systems, customers recommend getting a written quote upfront, which CNL appears to provide as standard practice.
Are they available for emergency plumbing callouts?+
Reviews suggest yes — multiple customers mention same-day responses and Corey answering his phone quickly when a problem arose urgently. One customer noted he came out immediately for a plumbing emergency and had a great attitude about it. Because CNL is a small team, it's worth calling directly rather than relying solely on online messages when you need someone fast.
Do they do guttering and roofing work as well as plumbing?+
Yes — CNL's Google listing includes roofing contractor as a category, and several reviews confirm gutter replacement work done to a high standard. Customers mention Corey replacing full guttering runs, repairing unexpected issues found during the job, and leaving the site clean afterwards. If you need guttering work alongside plumbing on the same project, they appear well-placed to handle both.
Are they suited to renovation projects, not just one-off repairs?+
Very much so — reviews reference Queenslander renovations, pole home under-building conversions, new bathroom and kitchenette fit-outs, and owner-builder new builds. Corey is noted for returning across multiple stages of a project and for coordinating with other trades when issues arise. If you're planning a staged renovation, reviewers suggest getting CNL involved early so they can plan the plumbing around your build timeline.