Fraser Coast Energy
The owners quote the job and show up to install it — reviewers say that makes all the difference.
The business operates 7 days a week across 12-hour days, which is genuinely unusual for a trade in a regional Queensland market and means you're not waiting until Monday for a callback. Pricing is cited in enough reviews to take seriously: customers in the Hervey Bay area report meaningfully lower quotes compared to larger competitors, so it's worth getting their number in your comparison even if you've already had other providers out.
Their work
What it's like working with them
Based on a sample of Google reviews (45 total)
“thrilled to have our system installed two days after paying the deposit”
What they help with
Based on what their customers hired them for
How they stack up
Context from 495 solar panel installations in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Fraser Coast Energy
Tom and Steve — the owners of this family-run business — handle both sales and installation themselves, which reviewers repeatedly flag as a key differentiator: you get the people who quoted the job actually doing the work, not a subcontracted crew. Tom tends to lead the customer-facing side, walking homeowners through app setup, grid-outage procedures, and system troubleshooting after install, while Steve is consistently praised alongside him for the hands-on technical execution. The business specialises in residential solar and battery storage, including adding batteries to existing solar setups, full new solar-plus-battery systems, and EV charger installations — with several reviewers noting complete packages including backup switches for outage protection. Pricing draws specific attention across multiple reviews, with customers describing savings of up to $15,000 compared to other local Hervey Bay quotes, and bills moving into credit within weeks of install. The team operates seven days a week across 12-hour days, and completions are frequently same-day or within days of deposit — one customer had their battery installed two days after paying. Attention to finish is a recurring note: patching pre-existing wall holes, hiding cable runs, and leaving sites clean are all called out unprompted, suggesting this is a deliberate part of their standard process rather than an exception.
Best for: adding battery storage to an existing solar system, full solar-and-battery packages where price comparison matters, and homeowners who want the same people who quoted the job to show up and install it.
Location
Often needed together
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Claim This Profile — Free →Common questions about Fraser Coast Energy
Can Fraser Coast Energy add a battery to my existing solar system, or do I need a full new setup?+
Battery retrofits to existing solar systems are one of their most frequently mentioned services — multiple reviewers specifically came to them with existing panels and had a battery added without replacing anything else. Tom typically assesses your current system first and advises whether it's compatible. One reviewer was told their panels were still in good condition and only needed an inverter swap, saving them the cost of a full replacement. If you're not sure what you need, they appear comfortable giving an honest assessment rather than defaulting to the most expensive option.
What areas does Fraser Coast Energy service?+
The business is based in Urangan and reviewers mention installations across Hervey Bay, Point Vernon, and surrounding Fraser Coast areas. Reviews don't specify exact boundary suburbs, so if you're outside the immediate Hervey Bay region, it's worth calling to confirm whether they cover your location. Their 7-day operating hours make it easier to reach someone outside standard business hours to check.
How do Fraser Coast Energy's prices compare to other local solar companies?+
Pricing is one of the most consistently mentioned positives across the 42 reviews we reviewed. One customer received competing quotes above $35,000 for a solar and battery system and paid under $20,000 through Fraser Coast Energy. Another noted a significant saving versus a recommendation from a larger Hervey Bay solar company. While individual quotes will vary based on system size and complexity, it appears worth getting their quote as a benchmark even if you've already received others.
How quickly can they get the installation done after I book?+
Several reviewers mention fast scheduling — one had their battery installed just two days after paying a deposit, and multiple customers describe full solar and battery systems completed within a single day. The team runs seven days a week across 12-hour days, which appears to contribute to quicker turnaround than some competitors. Timelines will depend on system complexity and current workload, so confirm availability when you get your quote.
Do Tom and Steve do the installation themselves, or do they send other crews?+
Based on the reviews we analysed, Tom and Steve — the owners — are routinely present and hands-on during installations, with occasional team members like Koby and Oska mentioned on larger jobs. One reviewer specifically noted this as a confidence factor: 'They handled the sales and installation themselves, which gave us real confidence.' A few reviews also mention Tom personally sitting down with customers after install to walk through the monitoring app and explain what to do during a grid outage.