Sunjuice Solar Hervey Bay
Craig personally takes the time to explain your electricity bill — even if you're not a customer yet.
The installation side gets specific named praise (Troy, Trevor, Harry, Anthony), and the post-install warranty response stands out: two separate customers describe faults being fixed within a week, one of them during the Christmas period. Three earlier reviews raised concerns about after-sales communication, with complaints about unhelpful or dismissive responses to setup questions and one installation quality issue — worth noting, though recent reviews trend noticeably higher than earlier ones, suggesting this may reflect improvements made as the business matured. When getting a quote, it's worth asking Craig directly how app setup and ongoing support queries are handled after installation, so expectations are clear before you sign.
Their work
What it's like working with them
Based on a sample of Google reviews (30 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 495 solar panel installations in Hervey Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Sunjuice Solar Hervey Bay
Craig leads the day-to-day operation at Sunjuice Solar Hervey Bay and is the name that comes up most in reviews — customers specifically credit him for patient, unhurried consultations where he walks through electricity bills, grid mechanics, and system sizing in plain language, often multiple times until the homeowner is genuinely comfortable. Brandon is praised for navigating the paperwork-heavy side of things, including strata applications, while the installation crews — Troy, Trevor, Harry, and Anthony are all named — draw repeated praise for clean, efficient work and for walking customers through the inverter before they leave. The business handles both residential and commercial installs across the Fraser Coast, with documented experience on larger systems (one customer mentions a 20kW install) and a clear willingness to take on non-standard situations like strata properties. Where they stand out against other local solar firms is in after-sales follow-through: multiple reviewers describe warranty and fault issues — including one inverter replacement during the Christmas holiday period — being resolved within a week without the usual runaround. They also field calls from people who didn't even buy from them, with Craig documented giving free advice to a new homeowner trying to understand an inherited solar system — the kind of thing that signals a business confident enough in its reputation to help without a sales angle.
Best for: first-time solar buyers who want patient, jargon-free guidance before committing, homeowners needing a fast inverter replacement or fault response, larger residential installs where competitive pricing against multiple quotes matters, and strata or body corporate properties requiring application support.
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Claim This Profile — Free →Common questions about Sunjuice Solar Hervey Bay
What areas does Sunjuice Solar Hervey Bay service?+
The business is based in Pialba and serves the Fraser Coast region. Reviews mention customers from Toogoom and the broader Hervey Bay area. They are described by one reviewer as 'the best solar company on the Fraser Coast.' For specific suburb coverage, confirm directly when you call for a quote.
Who will I deal with during the quote and installation process?+
Craig manages the business and typically handles quotes and customer consultations — he's the name most frequently praised in reviews for taking time to explain system options, electricity bills, and grid mechanics without a hard-sell approach. Brandon is mentioned specifically for handling strata and admin-heavy cases. Installation crews have included Troy, Trevor, Harry, and Anthony, who are praised for professional, tidy work and for explaining the system before leaving.
What do customers say about Sunjuice Solar's pricing?+
Multiple reviewers specifically note that Sunjuice came in lower than two or three competing quotes they received. One customer describes getting 'great quality for a great price,' and another says the price was 'better than 2 other companies I got quotes from.' The business provides computer-generated system previews as part of the quoting process. While pricing is consistently described as competitive, get a written quote to compare against others.
How does Sunjuice Solar handle faults or warranty issues after installation?+
Post-install warranty response is a genuine strength based on the reviews. One long-term customer documents two separate fault incidents — one inverter replaced within 72 hours, another resolved inside a week during the Christmas holiday period — both without warranty bureaucracy. A separate reviewer had a faulty third-party system assessed by Craig at no charge. That said, three earlier reviews raised concerns about dismissive responses to setup questions, so it's worth asking Craig upfront how post-install support queries are handled.
Does Sunjuice Solar handle strata or body corporate solar installations?+
Yes — one reviewer specifically thanks Brandon for his patience in managing the strata application process and working through the approvals needed before installation could proceed. This suggests they have practical experience navigating the additional documentation and body corporate requirements that strata installs involve. If your property requires strata approval, mention it early in the quote conversation so they can advise on timing.