Iconic Air Pty Ltd
Jake's team regularly fixes what other installers got wrong — and quotes within the hour.
Jake is the name most customers deal with directly, and the reviews suggest he's particularly strong at translating technical decisions (unit sizing, outdoor unit placement, switchboard capacity) into plain language before any work starts. From the 31 reviews analysed, two customers described being unable to reach the business after receiving a quote — calls unreturned and emails unanswered — which is worth noting given that post-install support matters with climate systems. That said, the pattern does not appear in any post-installation reviews, and the large majority of customers describe smooth communication throughout. To manage expectations, it's worth confirming your preferred contact method upfront and asking about after-install support before booking.
Their work
What it's like working with them
Based on a sample of Google reviews (36 total)
“left the house safe and sound”
What they help with
Based on what their customers hired them for
How they stack up
Context from 290 air conditionings in Hobart
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Iconic Air Pty Ltd
Jake leads Iconic Air and appears across the most complex jobs — ducted system installations, difficult roof mounts for outdoor units, switchboard upgrades, and situations where a previous installer has left problems that need correcting. Nick handles service calls and repairs, with customers specifically calling out his thoroughness and technical knowledge. Angus and Ruff are mentioned for servicing reverse-cycle units, and Connor and Tyler appear on larger installation crews where multiple technicians work in parallel to turn around jobs faster than expected. What stands out is the team's willingness to take on non-standard installs — one reviewer had an external roof mount completed that 'was not an easy installation', and another had a botched job by a different company fixed rather than just quoted around. Quoting turnaround is unusually fast: one customer received two options within an hour of calling, with installation the following week. For homeowners who've been burned by unresponsive or under-qualified operators elsewhere in Tasmania, Iconic Air is the name that comes up by referral — multiple reviewers mention being directed to them after frustrating experiences with other Hobart-area companies.
Best for: whole-home ducted heating and cooling installs, remedial work after a failed installation by another contractor, heat pump servicing for residential and rental properties, and non-standard setups like roof-mount outdoor units.
Location
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Claim This Profile — Free →Common questions about Iconic Air Pty Ltd
What types of air conditioning systems does Iconic Air install?+
Reviews mention split systems (including Mitsubishi Electric 2.5kW and 8kW units, and Mitsubishi Heavy Industries 6kW), ducted heating and cooling systems, and heat pumps. Jake is noted for advising on correct sizing and outdoor unit placement before installation, which several customers credit for avoiding problems. The team also handles non-standard installations like external roof mounts for outdoor units. If you have a specific brand preference or an unusual installation requirement, it's worth discussing upfront as the reviews suggest they're comfortable with complex setups.
How quickly can Iconic Air provide a quote and schedule an installation?+
Based on reviews, quoting can be very fast — one customer received two options within an hour of calling, with installation completed the following week. Another had a unit quoted and installed within a week over the holiday period. That said, availability will vary with demand, so the best approach is to call directly and ask about current lead times. The reviews consistently describe the scheduling process as smooth once contact is established.
Who are the key people I'd be dealing with at Iconic Air?+
Jake is the main point of contact for most customers and handles quoting, consultation, and oversight of installations. Nick appears most often in servicing and repair reviews, with customers praising his thoroughness. Angus, Ruff, Connor, and Tyler are mentioned across installation jobs where larger crews are deployed. For ongoing maintenance, customers have noted that Nick and Angus work well together and are friendly and easy to deal with.
Does Iconic Air service existing systems, or only do new installations?+
Both — several reviewers mention having existing heat pumps and reverse-cycle units serviced, including customers who use Iconic Air for both a home and a rental property. The team is also noted for fixing poor installation work carried out by other companies, which suggests they're comfortable assessing and remediating existing systems. If you need a service call rather than a new install, reviews indicate Nick handles a lot of the servicing work.
What should I know before contacting Iconic Air for a quote?+
Two reviewers mentioned difficulty getting a response after receiving a quote — calls went unreturned and emails weren't answered. This appears to be an exception rather than the norm, but it's worth being direct about your preferred contact method and asking them to confirm the best way to follow up. Most customers describe fast, smooth communication, so clarifying expectations upfront should help. Also worth asking about post-installation support before you commit, particularly if you're having a ducted system or complex multi-unit setup done.