Rollerdoor Doctor
Technician Etienne credited by multiple customers with fixing problems that previous tradespeople left behind.
Three of the 13 sampled reviews raise concerns about pricing: quotes given over the phone not matching the final bill, or competitors undercutting significantly on the same product. That's a notable enough share that it's worth getting any quote confirmed in writing before booking, particularly for supply-and-install jobs. The review picture has also been volatile over the past few years with both 1-2 star and 5 star reviews appearing in the same window, so the strong averages mask some real variation in experience — a small sample of reviews makes it hard to know how representative any single outcome is.
Their work
What it's like working with them
Based on a sample of Google reviews (14 total)
“rectified some past mistakes from other "tradesmen"”
“price given over the phone was not what they charged”
What they help with
Based on what their customers hired them for
How they stack up
Context from 248 garage doorss in Hobart
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Rollerdoor Doctor
Rollerdoor Doctor handles the full spectrum of residential roller door work — supply, installation, motor fitting, remote programming, and on-site repairs — rather than limiting to new sales alone. Technician Etienne draws repeated praise for diagnosing problems thoroughly and correcting prior installers' mistakes on the same visit, while also being credited with strong communication and care around property and pets. On the admin and quoting side, Melanie is singled out specifically for working to minimise call-out and travel costs for customers outside central Hobart, including areas as far as Geeveston. The team has responded to emergency situations — such as a failed DIY installation — within half an hour, suggesting genuine capacity for urgent callouts across the greater Hobart area. One review does note a limitation: at least one technician visit couldn't service a motor and defaulted to a replacement quote, so if you have an older motor you want repaired rather than replaced, it's worth asking upfront whether the attending tech can service that specific unit. This is a small partnership operating for roughly nine years, suited to homeowners who want local, responsive service and are prepared to confirm pricing details before the job begins.
Best for: urgent same-day roller door repairs, motor installation on residential properties, remote programming assistance, and customers in outer Hobart areas who need a team willing to travel.
Location
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Claim This Profile — Free →Common questions about Rollerdoor Doctor
Does Rollerdoor Doctor cover areas outside central Hobart?+
Yes — at least one review confirms they travelled to Geeveston, roughly an hour from Hobart, to carry out a roller door repair. A travel fee did apply for that job, but the customer noted that admin staff (specifically Melanie) worked to keep the additional cost as low as possible. It's worth calling ahead to confirm availability and travel costs for your specific location.
Can they repair an existing motor rather than just replacing it?+
This is worth asking explicitly before you book. One reviewer reported that the attending technician could not service their motor and instead offered a replacement quote at significant cost — the customer ultimately cleaned and repaired it themselves. Other reviews praise the technicians' diagnostic skills and problem-solving, so capability may vary by technician or motor model. Describing your motor make and model when you call is a good way to get a clearer answer upfront.
How quickly can they respond to an urgent roller door problem?+
At least one reviewer had a technician on-site within half an hour for a failed DIY installation that left a door unusable. Another customer received a same-day visit on a Friday evening after a remote programming issue couldn't be resolved at the shop. While these are individual examples from a small review pool, the pattern suggests they can accommodate urgent jobs — confirming availability by phone is still the safest step.
What do customers say about Rollerdoor Doctor's pricing?+
Pricing feedback is mixed across the 13 reviews sampled. Several customers describe competitive or reasonable costs, with one noting their quote was significantly lower than competitors. However, three reviews raise concerns about the final price not matching what was discussed over the phone, or finding the same product cheaper elsewhere. To avoid surprises, ask for a written or itemised quote before work begins rather than relying on a verbal figure.
Who are the key people at Rollerdoor Doctor and what are they known for?+
Technician Etienne is the most frequently praised team member, credited with arriving on time, explaining work clearly, correcting past installation errors from other tradespeople, and being careful around property and pets. Melanie handles administration and is specifically mentioned for her professionalism and efforts to reduce costs for customers in regional areas. Martin is also named in one review in connection with a supply and installation job completed on schedule.