Greg's Glass & Glazing
Customers specifically praise Sandra's office coordination for arranging same-day measurements and next-day repairs.
From 394 Google reviewsSandra in the office appears to be a key strength, with customers specifically praising her communication skills and ability to arrange rapid site visits. The pricing sits above some competitors, but customers mention the extra time spent on proper installation and frame adjustments justifies the difference.
Their work
What it's like working with them
Based on a sample of recent customer reviews (394 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 66 glass & glaziers in Ipswich
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Greg's Glass & Glazing
Greg's Glass & Glazing handles both emergency repairs and custom glazing projects, from same-day broken window fixes to heritage glass matching for period properties. Sandra leads the office operations and is consistently praised for clear communication and rapid scheduling, often arranging measurements within hours of first contact. The team tackles challenging installations that other glaziers avoid - one customer noted Greg spent extra time straightening a warped sliding door frame at no additional cost rather than just replacing the glass. They offer flexible service options including supply-only with detailed installation instructions for DIY customers, and provide cost-effective delivery to regional areas outside their West Ipswich base. Walk-in customers can get simple glass duplicates cut while they wait, suggesting they maintain ready stock for common glazing needs.
Best for: same-day emergency glass repairs, heritage glass matching projects, complex sliding door installations requiring frame adjustments, and walk-in glass cutting services.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Greg's Glass & Glazing
Can Greg's Glass handle same-day emergency repairs?+
Multiple customers report same-day service for urgent glass repairs. One customer had their broken window fixed within 2 hours of first contact, while another had measurements done the same afternoon with repairs completed the next day. Sandra in the office appears to coordinate rapid response scheduling, though this likely depends on current workload and job complexity.
Do they offer walk-in services or do I need to book ahead?+
They do accept walk-in customers for simpler jobs like glass cutting and duplication. One customer mentioned arriving unannounced and walking out with duplicate glass panels in just 10 minutes. For installations, repairs, and custom work, booking ahead through Sandra in the office seems to be the standard process based on customer feedback.
How does Greg's Glass pricing compare to other glaziers?+
One customer specifically noted their quote was higher than competitors but felt the extra cost was justified by the additional time spent on proper installation and frame adjustments. They include services like straightening warped door frames at no extra charge, which may explain the price difference. Reviews suggest you're paying for thorough workmanship rather than just basic glass replacement.
Can they match heritage or specialty glass types?+
Yes, they have experience with heritage glass matching. One customer successfully ordered glass to match existing heritage panels around their front door, with the final result described as 'an exact match.' They also arranged cost-effective delivery to regional Victoria, suggesting they handle specialty glass projects beyond their local West Ipswich area.