Premium Pools & Gardens
Steve the project manager gets specific praise for explaining technical details homeowners can actually understand.
From 18 Google reviewsMark leads the business while Steve handles project management duties, with customers specifically praising Steve's ability to explain technical aspects and keep complex multi-phase projects on schedule. Multiple reviews mention projects finishing ahead of planned timelines, and the team's willingness to work through challenging weather conditions.
Their work
What it's like working with them
Based on a sample of recent customer reviews (18 total)
“he can explained stuff that you never know”
“worked in the rain and still got the job done”
What they help with
Based on what their customers hired them for
How they stack up
Context from 53 pool builders in Ipswich
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Premium Pools & Gardens
Mark leads this team that handles everything from pool renovations to retaining walls, fencing, and landscaping projects. Reviews suggest they're particularly skilled at taking on complex, multi-phase jobs — customers mention unfinished pool disasters being transformed in 10 weeks, and complete backyard renovations that include hardscaping, paving, and pool fencing all coordinated together. Steve stands out as a project manager who customers say explains technical details clearly and keeps projects on schedule, while Dan and Dean handle tree trimming services. The team most often works on residential properties around Sumner, taking on both major renovations and smaller maintenance jobs like fence repairs and gutter cleaning. Multiple customers mention using them repeatedly for different projects, suggesting they handle diverse outdoor work beyond just pool building.
Best for: multi-phase backyard renovations combining pools and landscaping, repeat customers needing various outdoor maintenance, and homeowners wanting clear project communication throughout complex builds.
Location
Often needed together
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Claim This Profile — Free →Common questions about Premium Pools & Gardens
What types of projects does Premium Pools & Gardens handle besides pool building?+
Reviews show they handle diverse outdoor projects including retaining walls, fencing (both wooden and metal), landscaping, paving, turf installation, tree trimming, and gutter cleaning. Several customers mention using them for complete backyard renovations that combine multiple services. One customer had them handle everything from pool renovation to surrounding hardscaping in a coordinated project.
Who are the key team members customers mention?+
Mark appears to lead the business, while Steve works as a project manager who customers specifically praise for explaining technical details clearly and keeping projects on schedule. Dan and Dean are mentioned for tree trimming services. Multiple reviews highlight Steve's communication skills and ability to make complex projects understandable for homeowners.
How long do their projects typically take?+
One major backyard transformation was completed in 10 weeks, which was earlier than planned. Reviews consistently mention projects finishing on or ahead of schedule. However, project duration would vary significantly based on scope — they handle everything from small fence repairs to complete pool area renovations.
Do customers use Premium Pools & Gardens for multiple projects?+
Yes, several reviews mention repeat business. One customer says it's their third time using PPG, another mentions having the team back for additional work after an initial pool renovation, and one specifically states they'll use them again for future front yard work. This suggests customers are satisfied enough to return for different types of projects.