Joondalup Heating & Cooling
Cameron restored a gas cooktop others gave up on — this team specialises in ageing appliances most tradies won't touch.
Named technicians Jake, Cameron, and Liam each attract repeat mentions tied to specific job types, which is a stronger signal of reliable skill than generic praise. Recent reviews in the sample are averaging noticeably higher than earlier ones, which is worth noting for a business where a handful of older concerns — including a rooftop flue installation that leaked and required follow-up visits — pulled the earlier average down. Three reviews mention arriving late without advance notice, so if timing is tight, it's worth confirming their notification policy when booking. For anyone with an older or hard-to-service gas appliance, or needing an honest assessment before replacement, this team is worth a call.
Their work
What it's like working with them
Based on a sample of Google reviews (128 total)
“quickly diagnosed the problem and the unit is working very well”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Joondalup Heating & Cooling
This Joondalup-based team covers a broader range of gas and heating work than the 'air conditioning' category suggests — reviews show them servicing and repairing gas fireplaces (including Heat & Glo and Regency models), gas cooktops, evaporative air conditioners, outdoor gas heaters, wood burners and flues, and even dishwasher installations. Named technicians appear repeatedly with distinct strengths: Jake handles evaporative aircon servicing, log burner installs, dishwasher fit-outs, and hot water system replacements, often praised for clear explanations and same-day responsiveness in emergencies; Cameron is the go-to for gas cooktop diagnostics and pressure adjustments, with customers noting he restored function to appliances others had given up on; and Liam draws praise for thorough aircon check-ups and informative communication. On the admin side, Elise is called out by name for keeping customers updated around weather delays and rescheduling — a detail that matters for roof-mounted or outdoor work where postponements are common. They're willing to travel across metro Perth, with reviews confirming jobs in Dalkeith, Melville, and other suburbs well outside Joondalup. The team appears strongest for homeowners with older or specialist gas appliances — multiple reviewers mention them successfully servicing units 20 to 30 years old that other tradespeople couldn't or wouldn't touch.
Best for: repairing older or specialist gas appliances (fireplaces, cooktops, heaters) others won't tackle, evaporative aircon servicing and diagnostics, and homeowners across the Perth metro needing a team that will travel.
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Claim This Profile — Free →Common questions about Joondalup Heating & Cooling
What areas does Joondalup Heating & Cooling service?+
They're based in Joondalup but reviews confirm they travel broadly across the Perth metro area. Customers in Dalkeith, Melville, and other suburbs mention them happily making the trip. If you're outside the northern suburbs, it's worth calling ahead to confirm coverage for your area, but distance alone doesn't appear to be a barrier based on the reviews we've seen.
Can they repair older gas appliances, or will they just recommend replacement?+
Repairing older appliances appears to be a genuine strength — multiple customers specifically mention them successfully fixing units 20 to 30 years old that other tradies had written off. Cameron has been praised for restoring gas cooktops to like-new condition, and the team has sourced and replaced parts for older fireplaces and heaters. If you have a well-aged appliance, this team seems more inclined to attempt repair before recommending replacement.
How do customers rate their communication and scheduling?+
Office communication is a consistent highlight — Elise is mentioned by name across multiple reviews for proactively updating customers about weather delays, rescheduling, and keeping bookings on track. That said, three reviewers in our sample mention technicians arriving significantly late without prior notice, so it's worth asking at booking how they handle delays on the day. When things run smoothly, customers describe the process from first contact to job completion as easy to navigate.
What do customers say about pricing?+
Pricing feedback is generally positive, with several reviews describing costs as fair, competitive, or better than expected — one customer notes the fix came in cheaper than the initial quote. The area of friction is the call-out or assessment fee, which a small number of customers felt wasn't made clear upfront, particularly when the technician couldn't complete the repair on the same visit. It's worth asking about the fee structure before booking, especially for diagnostic-only visits.
Which technician should I request for my type of job?+
Based on review patterns, Jake is frequently mentioned for evaporative aircon servicing, log burner installs, hot water system replacements, and appliance installations — customers praise his explanations and willingness to fit in urgent jobs quickly. Cameron draws repeated praise for gas cooktop repairs and pressure work. Liam is highlighted for aircon check-ups and being thorough and informative. Availability will depend on scheduling, but if you have a preference it's worth mentioning when you call.