WA Appliance Parts
Staff at both the Joondalup and Morley branches will identify your part over the phone — and track it down elsewhere if they don't have it.
That kind of service matters when you're trying to fix an appliance quickly and don't know exactly what you need. The small sample size means we can't speak to consistency across all situations or product categories, so it's worth calling ahead to confirm stock and branch availability before making a trip. The 43-review total at a 4-star average suggests a reasonably steady customer base, but ask the question directly rather than assuming.
Their work
What it's like working with them
Based on a sample of Google reviews (43 total)
“He called that store and hold it for us”
“gave me a price that was better than anywhere else”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About WA Appliance Parts
With around 26 years in operation, WA Appliance Parts stocks replacement components for home appliances and serves as a sourcing hub for parts that are otherwise hard to track down locally. Staff members Alison and Liam are each mentioned by name in reviews for their ability to identify the right part over the phone — useful for homeowners who aren't sure what they're looking for. Liam, based at the Joondalup location, is noted for providing competitive pricing and confirming stock before customers make the trip. Alison, associated with the Morley store, draws praise for diagnostic advice on appliances like washing machines, helping callers troubleshoot problems before they even purchase a part. The business operates across at least two Perth metro branches — Joondalup and Morley — and can transfer orders between locations to suit where you'd rather pick up. Rather than simply selling parts, the team appears willing to call other stores on a customer's behalf if they don't have what's needed, which is a step most parts suppliers won't take.
Best for: DIY appliance repairs where you need help identifying the correct part, homeowners who want to avoid a wasted trip by confirming stock over the phone, and Perth metro residents who need to pick up from whichever branch is most convenient.
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Claim This Profile — Free →Common questions about WA Appliance Parts
Can WA Appliance Parts help me identify a part if I don't know the exact component name?+
Yes — this is something customers specifically mention. Staff members like Liam in Joondalup and Alison in Morley are praised for identifying the right part over the phone from a description, so you don't need to know the part number before calling. It's worth having your appliance brand and model number handy to speed things up. If they don't carry it, they've been known to call other stores and hold stock for customers.
Does WA Appliance Parts have more than one location in Perth?+
Reviews mention at least two branches — Joondalup and Morley. The business can transfer an order between branches so you pick up from whichever is more convenient. Call ahead to confirm which branch has your part in stock, as inventory may vary by location.
What do customers say about pricing at WA Appliance Parts?+
One reviewer specifically noted that the price quoted by the Joondalup branch was better than alternatives they'd found elsewhere for the same part. However, only a small number of reviews mention pricing, so it's not possible to confirm this is consistent across all parts or situations. It's worth asking for a price over the phone before committing to the trip.
Can staff advise me on whether my appliance is worth repairing before I buy parts?+
At least one customer rang for advice on a faulty washing machine and received guidance over the phone that solved their problem — without being pushed to purchase anything. Alison in particular is mentioned for going out of her way on this kind of call. Reviews don't mention this happening every time, so it may depend on staff availability and the complexity of the fault — but it's worth asking when you call.
What if WA Appliance Parts doesn't have the part I need in stock?+
One reviewed experience describes staff calling a nearby store, locating the part, and holding it for the customer — rather than simply saying it wasn't available. This isn't guaranteed for every part or situation, but the reviews suggest staff are willing to go further than a standard 'not in stock' response. Call the branch directly and ask whether they can source the part if they don't have it on hand.