Kresta Awnings Blinds Curtains Shutters Joondalup
Consultant Florin solved a five-metre seamless sheer installation that no other company could offer.
Two separate reviewers document orders stalling in the factory without proactive notification, and one describes a five-month resolution timeline on a $6,000 job. That said, two other reviewers came in with low expectations based on the same Google rating and left satisfied, suggesting outcomes can vary significantly. If you're considering a larger order, ask for a named point-of-contact beyond your consultant, confirm a written schedule with milestone updates, and get any compensation or guarantee terms documented before you pay the deposit.
Their work
What it's like working with them
Based on a sample of Google reviews (51 total)
“edges were frayed and now waiting replacements from CHINA which will take 2 MONTHS”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Kresta Awnings Blinds Curtains Shutters Joondalup
Kresta is a nationally recognised window furnishings brand, and this Joondalup franchise operates as a sole trader covering the northern Perth corridor with the full product range: roller blinds, vertical blinds, sheers, curtains, and shutters. Consultant Florin stands out across the sample reviews as the sales-side strength — he makes multiple home visits, works through options patiently, and has solved at least one technically tricky problem that competitors couldn't match, including sourcing a seamless five-metre sheer without a centre join. Installer Herman is specifically praised for arriving on time, working efficiently, and finishing cleanly. Where the business divides opinion is in what happens between sale and installation: the review sample includes detailed accounts of orders sitting in a factory without proactive communication, management not returning calls for weeks, and compensation offers described as inadequate relative to order value. This pattern is significant enough that homeowners placing large orders should clarify escalation contacts and confirm milestone communication in writing before signing.
Best for: customers who want a seamless large-window sheer solution competitors couldn't match, homeowners who prefer in-person consultations with multiple visits before committing, and buyers who are prepared to proactively manage communication milestones on larger orders.
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Claim This Profile — Free →Common questions about Kresta Awnings Blinds Curtains Shutters Joondalup
Who handles the in-home consultation at Kresta Joondalup?+
Consultant Florin is the name mentioned most frequently in reviews for sales visits at this location. Multiple customers describe him as patient, willing to make repeat visits before finalising an order, and capable of solving specific technical challenges — one reviewer noted he was the only consultant who could source a seamless five-metre sheer without a centre join. If you're booking a quote, it's worth requesting him by name and confirming how many visits are included before commitment.
How long do orders typically take from sign-off to installation?+
The business doesn't publish lead times publicly, but reviews in our sample suggest the standard window is roughly six to ten weeks for most orders. However, one reviewer documented a five-month timeline on a multi-product order where a single unresolved blind held up the entire installation. For large or multi-room orders, ask for a written production and delivery schedule at the time of signing so you have a reference point if things run late.
What do customers say about the quality of Kresta's blinds and curtains?+
Quality feedback in the sample is mixed and appears to vary between product types and order periods. A customer who purchased vertical blinds ten years ago described them as excellent, but a more recent order of the same product arrived with frayed edges, requiring replacement parts sourced from China with a two-month wait. The sheers and roller blinds installed by Herman drew positive comments on finish and fit. Given the mixed signals, it's worth asking specifically about where your chosen product is manufactured and what the defect resolution process looks like before ordering.
What happens if there's a problem after installation?+
This is the area where reviews show the most friction. Two customers in the sample describe difficulty reaching management after raising post-installation or fulfilment concerns, with callbacks sometimes taking weeks and compensation offers coming well below what they felt the situation warranted. Kresta as a national brand does have a head-office complaints escalation path — one reviewer reached resolution by contacting the WA Regional Manager directly. Before signing, ask for the name and contact details of a regional manager or service supervisor so you're not starting from scratch if something goes wrong.
Does Kresta Joondalup cover areas outside Joondalup?+
The franchise is based in Joondalup and reviews reference installations across the northern Perth suburbs, but the exact service radius isn't published in the data available here. Reviews don't specifically mention travel surcharges or geographic restrictions. Your best approach is to confirm your suburb is covered when booking the initial quote call — in-home consultants like Florin travel to the property for measure-ups, so coverage is likely broader than the immediate Joondalup area.