Craftsman Fencing
Hayden designs and builds on-site while Nicole runs all communication — customers call this team structure the reason their experience felt seamless.
Every sampled review is five stars, and the themes that repeat — site cleanliness, punctuality, and willingness to solve unexpected problems mid-install — are the kinds of details that only come up when they've genuinely impressed someone. With 20 total reviews accumulated over roughly seven and a half years, this is a small but consistently positive picture; if you want broader confidence, it's worth asking for references from recent jobs similar to yours. For non-standard layouts or gate work in constrained spaces, Hayden's on-site improvisation is specifically mentioned — worth raising if your project has any awkward angles or third-party components to integrate.
Their work
What it's like working with them
Based on a sample of Google reviews (20 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Craftsman Fencing
Craftsman Fencing is run by husband-and-wife team Hayden and Nicole, supported by installers Michael and Luke — and reviews make clear that each plays a distinct role. Hayden leads design and installation, drawing specific praise for attention to detail and willingness to improvise on-site (including fabricating a custom bracket to support an externally-sourced parcel box). Nicole handles all client communication and scheduling, consistently described as prompt, patient, and easy to reach from the very first contact. The team's work spans colorbond horizontal slat fencing, custom gates, and side gates in awkward or constrained spaces — suggesting comfort with non-standard layouts rather than just straight-run residential fencing. Crews arrive on time, leave sites clean, and are noted for being mindful of noise during installation — practical details that matter when neighbours are close. As a GST-registered company with around seven years of operation, they sit in the bracket of established small teams rather than solo operators, which appears to translate into coordinated logistics across multi-person jobs.
Best for: custom gate installation in awkward or constrained spaces, colorbond horizontal slat fencing projects where design input is wanted, and homeowners who prioritise clear communication and a coordinated multi-person crew over a single-operator job.
Location
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Claim This Profile — Free →Common questions about Craftsman Fencing
Who will actually show up to my job at Craftsman Fencing?+
Reviews name four team members: Hayden and Nicole (who appear to be the business owners), along with installers Michael and Luke. Hayden leads on design and physical installation, Nicole manages scheduling and client communication, and Michael and Luke assist on installation days. Customers describe this team structure as a strength — jobs are coordinated rather than reliant on a single person showing up.
Does Craftsman Fencing handle non-standard or complicated fencing layouts?+
Based on the reviews we analysed, yes — one customer specifically mentions a side gate installed in a 'very tricky position' in Mt Hawthorn, and another notes Hayden fabricated a custom bracket on-site to support an externally-sourced parcel box integrated into slat fencing. This suggests the team is comfortable problem-solving on the day rather than only handling straightforward straight-run fencing. It's worth describing any unusual site conditions when you call for a quote.
What types of fencing does Craftsman Fencing specialise in?+
Reviews specifically mention colorbond fencing, horizontal slat fencing, and custom gate installation. Their own project portfolio (referenced by a customer who reviewed their website before booking) appears to cover a broad residential range. They're listed as a general contractor, so scope is likely wider than just these styles — confirm with Nicole when you enquire.
How does Craftsman Fencing handle communication and quoting?+
Nicole is consistently named in reviews as the point of contact for scheduling, quoting, and ongoing updates — multiple customers describe her as prompt and easy to reach. One customer noted she was patient through a drawn-out delivery issue with an external supplier, which suggests communication holds up even when timelines get complicated. For an initial enquiry, reaching out directly to the business and asking for Nicole appears to be the natural starting point.
Does Craftsman Fencing work across Perth, or only in Joondalup?+
Reviews mention completed jobs in Mt Hawthorn and other Perth suburbs, so they don't appear limited to the Joondalup area. However, with only 20 total reviews to draw from, we can't confirm exactly how wide their service area is. It's worth mentioning your suburb when you enquire — they may have travel or logistics considerations for jobs further afield.