Double Glazing West - DGW Perth
Andrew supplies replacement IGUs directly to homeowners — something most Perth glazing suppliers refuse to do.
That niche — supplying direct to non-trade buyers — is the standout reason to consider DGW Perth if you're stuck in the same situation. Before committing, it's worth confirming lead times, whether they cover your specific IGU size and configuration, and whether they offer any warranty on units supplied.
Their work
What it's like working with them
Based on a sample of Google reviews (1 total)
“within 2 weeks they were ready for collection”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Double Glazing West - DGW Perth
Andrew and the team at Double Glazing West fill a genuine gap in the Perth glazing market: they'll supply insulated glass units (IGUs) directly to homeowners, something most manufacturers flat-out refuse to do without a trade account or insisting on fitting the units themselves at significant cost. Andrew handles the technical side — confirming exact specifications via email so customers get the right unit first time — while Lena manages payments and makes the transaction straightforward for non-trade buyers. The warehouse crew are hands-on at collection, helping customers handle and load IGUs safely. Based in Joondalup, they serve the northern Perth corridor and appear well set up for homeowners undertaking DIY double glazing repairs or retrofits who keep hitting dead ends with trade-only suppliers. This makes them particularly useful for rental property owners, renovators, or anyone replacing failed double-glazed units without wanting to pay a full-service fitting premium.
Best for: homeowners sourcing replacement IGUs without a trade account, DIY double glazing repairs where supply-only is needed, and non-trade buyers locked out by manufacturer-only sales policies.
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Claim This Profile — Free →Common questions about Double Glazing West - DGW Perth
Will Double Glazing West sell IGUs directly to homeowners, or do I need to be a tradesperson?+
Based on the one available review, yes — they supply IGUs directly to private homeowners, which sets them apart from most manufacturers in Perth who require a trade account. The reviewer specifically noted they'd been turned away everywhere else before finding DGW Perth. Andrew handled the specification process by email and had the units ready for customer collection within two weeks. It's worth contacting them directly to confirm this still applies to your situation.
What areas does Double Glazing West service?+
The business is based in Joondalup, placing them in Perth's northern corridor. Reviews don't specify a service radius, and given that the one documented transaction involved collection rather than installation, distance may matter primarily for pickup convenience. If you're further afield in Perth, confirm whether they can arrange delivery or whether collection is the standard arrangement.
How do I get a quote or confirm specifications for a replacement IGU?+
The reviewed customer handled the entire specification process by email — Andrew confirmed exactly what was needed in a couple of exchanges before the order was placed. This email-first approach seems to be how they work with non-trade customers, which suits homeowners who aren't sure of the exact spec they need. Having your current unit's dimensions and any visible markings on hand before you email will likely speed things up.
What is the typical lead time for a replacement IGU from Double Glazing West?+
The one available review mentions a two-week turnaround from order confirmation to units being ready for collection. Reviews don't indicate whether this varies by unit size, complexity, or time of year. If your timeline is tight — for example, a failed unit in a bedroom in winter — it would be worth asking Andrew directly whether faster turnaround is possible for your order.
Does Double Glazing West install double glazing, or do they supply only?+
The available review describes a supply-and-collect transaction, with the homeowner fitting the IGUs themselves. The business category and Google listing include 'general contractor,' so installation may be offered, but this isn't confirmed in any customer review. If you need fitting as well as supply, ask them directly whether they provide an installation service and what that would cost compared to supply-only.