Barrier Reef Pools Joondalup
Named team members guide each build stage — from excavation crew to handover trainer.
That level of role clarity is worth asking about directly: confirm who your site supervisor will be and how handover is handled before signing. The sample is small (only 5 of 51 reviews), so it's worth reading the full Google review history before committing, particularly for a purchase of this scale.
Their work
What it's like working with them
Based on a sample of Google reviews (51 total)
“always informative about the upcoming process”
“entire dig and install process was completed within just two days”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Barrier Reef Pools Joondalup
A Joondalup-based pool building company operating for roughly 26 years, Barrier Reef Pools Joondalup installs fibreglass pools with a structured team approach — distinct named roles from sales through site supervision to final handover. Alen Krcmar handles sales consultations and has been noted for patience with detailed questions, proactively connecting customers with trades for surrounding work like paving, fencing, and site clearing. Luke James oversees on-site installation as supervisor, coordinating excavation crews and install teams, with reviewers noting his punctuality and responsiveness during the build. The excavation and install process has reportedly been completed within as little as two days on some jobs, which stands out for a full pool installation. Sharon in the office acts as the primary communication contact during the project, fielding queries and keeping customers informed between stages. Based on the reviews available, the business appears oriented toward new residential fibreglass pool builds rather than repairs or maintenance, and suits homeowners who want a managed, multi-trade experience with dedicated handover training.
Best for: new residential fibreglass pool builds, homeowners wanting a managed multi-trade experience, and buyers who value clearly assigned team members at each project stage.
Location
Often needed together
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Claim This Profile — Free →Common questions about Barrier Reef Pools Joondalup
What does the installation process look like with Barrier Reef Pools Joondalup?+
Based on reviews, the process follows defined stages: a sales consultation (handled by Alen Krcmar), office communication throughout the build (Sharon), on-site supervision (Luke James), excavation, and pool installation by a separate crew. A formal handover with equipment training is included at the end. At least one customer reported the full dig-and-install stage completed within two days, though this will vary by site complexity.
Does Barrier Reef Pools Joondalup help coordinate trades like paving and fencing?+
Yes — based on reviews, the sales consultant has connected customers with tradespeople for site clearing, paving, and fencing as part of the broader project setup. This coordination appears to be offered rather than guaranteed, so confirm the scope of trade referrals directly when you meet with the sales team.
What kind of pools does this business install?+
The business installs fibreglass pools as a Barrier Reef Pools franchise, which focuses on new residential builds. Reviews don't mention pool repairs, renovations, or maintenance services, so if you need anything beyond a new installation, confirm directly whether they can assist or refer you on.
How does communication work during the build?+
Multiple reviewers mention proactive communication as a standout — specifically that the office team (Sharon is named) kept customers informed about upcoming stages. Customers described feeling 'in the loop' without having to chase updates. That said, this is based on a small sample of 5 reviews, so ask at your initial consultation how progress updates are delivered and how quickly the team typically responds to queries.
Is Barrier Reef Pools Joondalup a good choice for a first-time pool buyer?+
The reviews suggest the team is patient with questions and walks customers through each phase — Alen in sales and Luke on-site are both specifically mentioned for being approachable and thorough. First-time buyers who want a structured, guided process rather than a hands-off one may find this setup reassuring. Confirm the full timeline and what's included in the handover so you know exactly what maintenance knowledge you'll walk away with.