Upon The Roof
Nico resolves long-term leaks and explains exactly why each repair is done the way it is.
Jazz's role as the communication anchor is mentioned separately and positively by multiple reviewers, suggesting the partnership structure genuinely divides labour rather than one person doing everything. Because the sample is small and review dates couldn't be assessed, it's worth asking them directly about current lead times and whether they're taking on new work in your area of Ashby — 15 years of operation is a reasonable signal of stability, but five reviews can't tell you much about their current workload or pricing range.
Their work
What it's like working with them
Based on a sample of Google reviews (58 total)
“All other communication with Jazz also very good”
“ensure you understand how everything works and why it needs to be done”
“no mess left behind”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Upon The Roof
Nico and Jazz are the two names you'll encounter at Upon The Roof — Nico handles the on-roof technical work and brings genuine problem-solving to stubborn issues like long-term leaks that other contractors may have failed to fix, while Jazz manages communications and scheduling, keeping clients informed throughout the job. The partnership has been operating for roughly 15 years, which puts them well past the early years where tradespeople learn on clients' homes. Reviews highlight work that goes beyond a single trade: gutter replacement, downpipe installation, soakwell fitting, patio roof sheet replacement, and full roof screw replacement all appear in customer accounts — meaning they handle both roofing and associated drainage as a single scope rather than farming parts out. Nico is specifically noted for explaining the reasoning behind each task — why something needs to be done a certain way, not just that it does — which makes them a solid fit for homeowners who want to understand what's happening on their property. Cleanup and on-site tidiness come up across reviews unprompted, suggesting this is part of their standard practice rather than an exception. They suit homeowners dealing with persistent leak problems, properties needing a full gutter-and-drainage overhaul, or anyone who's had vague quotes from others and wants a contractor who actually explains the diagnosis.
Best for: diagnosing stubborn or recurring roof leaks, full gutter and downpipe system overhauls, and homeowners who want the tradesperson to explain the work rather than just complete it.
Location
Often needed together
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Claim This Profile — Free →Common questions about Upon The Roof
What types of roofing work does Upon The Roof handle?+
Based on what customers describe, Upon The Roof handles a wide scope under one job: roof sheet replacement, full roof screw replacements, gutter and downpipe work, soakwell installation, and patio roof repairs all appear in reviews. They also tackle persistent leak diagnosis — one customer specifically mentions Nico finding a practical solution to a long-term leaking problem. This suggests they suit homeowners who need more than a single-point repair.
Who will actually show up to do the work?+
Reviews consistently name Nico as the on-site tradesperson handling the roof work itself, and Jazz as the person managing quotes, scheduling, and ongoing communication. Customers mention both by name positively and separately, so it appears the division of roles is consistent rather than incidental. If you're comparing quotes, it's worth knowing you're likely dealing with a small owner-operated partnership rather than a larger crew.
What do customers say about Upon The Roof's pricing?+
One reviewer specifically describes the price as 'reasonable' for a job involving difficult leak repairs. Others don't mention cost directly, so there isn't enough data to give a range or compare them to local averages. If budget is a factor, it's worth getting a written quote from them and asking whether the scope can expand if additional issues are found during the job — reviews suggest Nico does flag extra work as it comes up.
Does Upon The Roof clean up after completing a job?+
Multiple reviews mention the worksite being left tidy without prompting — one customer notes 'no mess left behind' specifically. On a larger job involving gutter replacement across a full house, another reviewer says they 'didn't miss a beat.' This appears to be a standard part of how they operate rather than something you'd need to request.
Is Upon The Roof suitable for a large-scale roofing and drainage job?+
Yes — one reviewed job covered full gutter replacement on a large house, multiple downpipe additions and replacements, a soakwell, repaving work, and patio roof sheet replacement all in one engagement. The reviewer described them handling it without issue. That said, this is drawn from a small review sample, so for a major project it's worth discussing scope and timeline with Jazz during the quoting stage to confirm current capacity.