Christel clear cleaning pty ltd
Took on a rental clean so severe that two other companies walked away — and finished it in three days.
Several clients have used the service for five years or more, including NDIS and aged care clients who rely on Christel as a trusted regular, which signals the kind of reliability that's hard to fake. The team is GST-registered and has been active for around six years, and reviews consistently mention punctuality and proactive communication — useful things to confirm when you're booking around a lease deadline or a property settlement date.
Their work
What it's like working with them
Based on a sample of Google reviews (26 total)
“tackle a job that two cleaning companies turned away”
“I have been using Christel Clear Cleaning services for 5 years now 2 times a week”
What they help with
Based on what their customers hired them for
How they stack up
Context from 222 carpet cleanings in Lake Macquarie
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Christel clear cleaning pty ltd
Christel Clear Cleaning is run by Christel herself, who customers regularly describe as hands-on and willing to show up same-day — including on her days off — for urgent jobs like last-minute bond cleans and rental properties left in extreme condition. The business is genuinely multi-service: beyond carpet cleaning, the team handles end-of-lease and move-in/move-out cleans, mould removal, pressure washing, window cleaning, biohazard and rubbish removal, office cleaning, holiday house turnarounds, and lawn care through a linked lawn care arm. Field team members Dan and Andy are called out by name in reviews for being thorough, friendly, and methodical — asking questions upfront and documenting what to tackle next visit — while Christel herself is praised for taking on jobs two other companies had refused. Reviews also note the team uses natural cleaning products rather than heavy chemicals, which matters for clients with health sensitivities; several long-term clients include NDIS participants and aged care recipients who rely on Christel as an ongoing support provider, not just a one-off cleaner. The business is particularly well-suited to high-stakes cleans — bond returns, pre-sale preparation, and neglected rental properties — where the margin for error is real and thoroughness is the whole point.
Best for: last-minute bond and end-of-lease cleans with tight deadlines, heavily neglected rental properties that need multi-day remediation, homeowners wanting one team to handle cleaning and outdoor maintenance together, and ongoing residential or care-support cleaning arrangements.
Location
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Claim This Profile — Free →Common questions about Christel clear cleaning pty ltd
Can Christel Clear Cleaning handle urgent or last-minute bookings?+
Yes — this is one of the things the business is most consistently praised for. Multiple reviews describe Christel responding within minutes and arriving the next day or even the same day for urgent situations like last-minute bond cleans or rental emergencies. One customer's scheduled cleaner cancelled 50 minutes before the job and Christel stepped in on her day off. If you have a tight deadline, it's worth calling or messaging directly rather than waiting on a form.
What kinds of cleaning jobs does Christel Clear Cleaning take on beyond carpet cleaning?+
The business covers a wide range: end-of-lease and bond cleans, deep residential cleans, mould removal, pressure washing, window cleaning, office cleaning, holiday house turnarounds, biohazard and rubbish removal, and lawn care through a linked lawn care service. Several reviews describe multi-day jobs covering an entire property top to bottom. If your job involves multiple tasks across cleaning and outdoor maintenance, reviews suggest the team can bundle them into one visit.
Who actually does the cleaning — is it Christel personally or a larger crew?+
It varies by job. Christel does some jobs herself, particularly smaller or urgent cleans, while larger jobs are handled by her team — most notably Dan and Andy, who are mentioned by name in multiple reviews for their thoroughness and communication style. For big end-of-lease or multi-day jobs, the team typically attends together. If you have a preference for a particular team member or want Christel on-site, it's worth flagging that when you book.
What do customers say about pricing?+
Pricing feedback across the 26 reviews is consistently positive — multiple customers describe it as reasonable, good value, or the best available for the scope of work delivered. One review specifically noted the pricing was competitive even for a whole-house, yard, and pathway clean ahead of a property sale. No reviews raise concerns about unexpected costs or overcharging, though exact quotes aren't mentioned publicly, so request a written quote before committing for large jobs.
Is Christel Clear Cleaning suitable for NDIS or aged care clients?+
Yes — the business has documented experience supporting NDIS participants and aged care clients on an ongoing basis. Two detailed reviews from clients in those situations describe Christel as a regular, trusted presence who goes beyond cleaning to assist with day-to-day needs. The business has operated in this capacity through formal care packages and workers compensation arrangements, so it is accustomed to the requirements of those funding frameworks. Confirm directly whether they can be registered or invoiced through your specific provider.