Pest Storm
Jamie crawled under a house in heavy rain to complete a termite inspection rather than postpone — that's the standard customers describe.
Jamie is named directly in the majority of reviews, making it clear you're dealing with a working owner rather than a subcontracted crew, and the consistency of what people say about him — thorough, explains things clearly, mindful of kids and pets — holds across reviews spanning the full two-year window. Millie handles the admin and scheduling side, and several reviewers specifically credit her pre-job briefings for making the visit smoother. For anyone on the fence, the pricing feedback is uniformly positive and the business is GST-registered, so they can issue a proper tax invoice if you need one for landlord or insurance records.
Their work
What it's like working with them
Based on a sample of Google reviews (60 total)
“WOW does Jamie know the business inside/out! He is soooo thorough”
“extra careful around our 4legged fur ball”
What they help with
Based on what their customers hired them for
How they stack up
Context from 247 pest controls in Lake Macquarie
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Pest Storm
Run by Jamie and Millie as a partnership, Pest Storm divides its work clearly between the two: Jamie handles all on-site treatments and inspections — known for crawling under houses in bad weather, explaining pest biology in plain language, and occasionally doing extra work without adding to the bill — while Millie manages bookings and client communication, briefing Jamie in advance so he arrives already knowing the property's specifics. Their core work is residential pest control in and around Summerland Point, covering general pest sprays (indoor and outdoor), termite inspections, and preventative white ant treatments, with a particular depth of knowledge around termites that long-term homeowners with older properties have noted. Multiple return customers book six-to-twelve-month maintenance cycles, which suggests the treatments hold well enough that people come back rather than switching providers. They're especially well-suited to households with pets, young children, or chemical sensitivities — reviewers with dogs, crawling babies, and fur-sensitive animals all mention Jamie being mindful of their situation without being prompted. At roughly two years old, Pest Storm is a young business, but the volume of repeat customers within that window points to treatments that actually work rather than just impressing on the day.
Best for: recurring termite and white ant management on established residential properties, households needing pet-safe or child-safe treatment planning, and homeowners who want a working owner — not a crew — at every visit.
Location
Often needed together
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Claim This Profile — Free →Common questions about Pest Storm
Who actually turns up to do the job at Pest Storm?+
Jamie, one of the two business owners, attends every job in person — reviewers name him directly across dozens of reviews. Millie handles bookings and phone communication, and customers note she collects detailed information about your property before the visit so Jamie arrives prepared. You're not dealing with a franchise or subcontracted technician.
How effective are Pest Storm's treatments, and how long do they last?+
Multiple reviewers report that cockroaches, spiders, and ants remained gone for several months after treatment, with one customer noting no cockroaches visible for 'quite a few months' after a spray. The business runs a lot of repeat maintenance bookings on six-to-twelve-month cycles, which suggests customers find the treatment interval worth sticking to. Jamie also reschedules around heavy rain to make sure outdoor sprays have the best chance of holding.
Does Pest Storm handle termite and white ant work, or just general pest sprays?+
Yes — termite inspections and white ant preventative treatments are a clear part of what they do, not just an add-on. Several reviewers specifically mention white ant work, including one long-term homeowner who has managed a termite-affected property since 1998 and praised the depth of Jamie's advice. Jamie also conducts subfloor inspections, including crawling under homes in poor weather conditions to complete a thorough report.
Is Pest Storm safe to use in homes with pets or young children?+
Multiple reviewers specifically mention that Jamie is careful and considerate around pets and small children, with customers referencing a border collie, a dachshund, and a crawling infant in their reviews. One parent noted they had 'many questions' about chemical safety and Jamie answered all of them on the day. If you have specific concerns, it's worth raising them when Millie takes the booking so Jamie can plan accordingly.
What payment options does Pest Storm offer?+
One reviewer mentions that Pest Storm offers 'a lot of payment options which is very handy,' though the specific options (card, EFTPOS, buy-now-pay-later, etc.) aren't detailed in available reviews. The business is GST-registered, so they can issue a formal tax invoice. It's worth confirming your preferred payment method when you book.