Ausco Plumbing Plumbing and Hot Water Specialist
Jarrad takes on blocked sewer jobs other plumbers walk away from — and finishes them on weekends.
From those 50 reviews, pricing comes up repeatedly as a genuine differentiator: customers who gathered multiple quotes for hot water systems or drainage work consistently chose Ausco after finding them the most competitive without any trade-off in quality. If you're managing a blocked sewer, a failing hot water system, or a drainage problem someone else has told you is a $10,000+ dig-up job, this team is worth calling first — ask specifically about camera inspection combined with jetting, as several customers found that combination solved what they'd been told was unsolvable.
Their work
What it's like working with them
Based on a sample of Google reviews (88 total)
“by far Ausco plumbing was the most affordable and efficient”
What they help with
Based on what their customers hired them for
How they stack up
Context from 263 plumbers in Lake Macquarie
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Ausco Plumbing Plumbing and Hot Water Specialist
Jarrad is the lead technician and face of Ausco Plumbing, and reviews consistently map him to the jobs that stump other plumbers — particularly entrenched sewer blockages caused by tree roots, broken clay pipes, and drainage problems that previous tradies have either misdiagnosed or abandoned. He uses high-pressure jetting and camera inspection together, which lets customers see exactly what's happening underground rather than taking his word for it, and several reviews specifically mention being shown the camera footage before and after. The team is also well-regarded for hot water system supply and installation, with multiple customers noting that Ausco came in with the most competitive quote after they'd shopped around. Beyond Jarrad, teammates Bryce and Jason are both named in reviews — Bryce for completing jobs efficiently with a clean finish, Jason for persistent drain clearing that a previous plumber had given up on. The business suits homeowners who've already had a frustrating experience with another plumber, those managing rental or unit blocks who need a reliable ongoing contact, and anyone facing a blocked sewer or hot water failure who needs same-day or weekend attendance.
Best for: blocked sewer clearance where other plumbers have failed, hot water system replacement with competitive pricing, after-hours and weekend plumbing emergencies, and ongoing plumbing for rental or unit block properties.
Location
Often needed together
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Claim This Profile — Free →Common questions about Ausco Plumbing Plumbing and Hot Water Specialist
Does Ausco Plumbing take emergency callouts outside business hours?+
Yes — multiple reviews confirm weekend and late-night attendance. One customer had a plumbing emergency on a Friday night and the team arrived to isolate the water that evening, then returned Saturday morning to complete the repair. If you're facing an urgent situation, calling directly appears to be the most reliable route based on how reviewers describe their experiences.
What do customers say about Ausco's pricing?+
Pricing comes up often and almost always positively. Several customers specifically mention gathering multiple quotes for hot water system replacements or drainage jobs before choosing Ausco as the most competitive option. Reviewers also note there's no upselling pressure, which a few people call out as a specific contrast to previous plumbers they'd used.
Can Ausco Plumbing fix a sewer blockage that another plumber said was too difficult?+
This is the scenario that comes up most frequently in reviews. Jarrad is mentioned multiple times for clearing heavy tree-root blockages after another plumber left the job unfinished or quoted tens of thousands for excavation. He uses a high-pressure jetter combined with a camera so you can see the blockage before and after clearing — a detail several customers highlight as reassuring. It's worth describing your situation in detail when you call so he can advise whether jetting alone is sufficient or whether pipe replacement is genuinely needed.
Who are the main technicians at Ausco Plumbing?+
Jarrad is the lead plumber named most frequently in reviews and handles sewer diagnostics, hydro jetting, and hot water installations. Bryce is mentioned for completing jobs to a high standard and leaving the worksite clean. Jason appears in reviews for persistent drain clearing work, including a case where a previous plumber had given up on the same job. The team operates as a small outfit, which reviewers say means good communication and a sense of personal accountability.
Is Ausco Plumbing suitable for managing an ongoing plumbing schedule for rental properties or unit blocks?+
Reviews suggest yes — at least one property manager specifically mentions using Ausco across a block of units for all plumbing needs and speaks to their reliability for repeat work. Jarrad's willingness to return to the same property until a problem is fully resolved, including on weekends, is mentioned as a reason several customers plan to use him as their regular plumber. If you manage multiple properties it's worth discussing a preferred-contractor arrangement directly with the team.