Hunter Eco Plumbing Drainage & Relining
Their CCTV pipe inspections have repeatedly caught unnecessary excavation quotes from other plumbers — and saved customers thousands.
That's a specific, recurring outcome, not just general satisfaction noise. Amanda on the phones and Kynan, Chris, and Beau in the field are named repeatedly and with enough consistency that you can reasonably expect a similar experience rather than a lucky draw. The business is GST registered and has been operating for roughly a decade, which adds a layer of commercial stability. Two isolated reviews raised concerns about quoting fees and price competitiveness on hot water systems — these don't form a clear pattern across the sample, but it's worth asking upfront whether an inspection or quote visit carries a charge, and getting a second price if the job involves a new unit.
Their work
What it's like working with them
Based on a sample of Google reviews (89 total)
“He could show us the problem through the use of their camera”
“Kynan explained things very clearly throughout the whole process”
What they help with
Based on what their customers hired them for
How they stack up
Context from 263 plumbers in Lake Macquarie
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Hunter Eco Plumbing Drainage & Relining
Hunter Eco Plumbing specialises in pipe relining and CCTV drain inspection — a niche that has repeatedly saved customers thousands of dollars by avoiding unnecessary excavation. Several reviewers describe being quoted for full pipe replacement or excavation by other plumbers, only for Hunter Eco's camera inspection to reveal the pipe could be relined instead. On the tools, Kynan is the name that comes up most for emergency response and gas leak detection, while Chris is consistently praised for drain relining jobs and his habit of walking customers through camera footage in real time so they understand exactly what's being fixed. Beau and Tallon handle hot water system replacements and general plumbing, with multiple reviews noting they organise trades like electricians on the customer's behalf. Amanda runs front-of-house and is specifically mentioned for her responsiveness — reviewers note she picks up promptly and gets someone dispatched fast, including a 1:30am emergency callout. The business suits homeowners dealing with chronic drain blockages, sewer pipe problems, or hot water failures who want a same-day or next-day response without the runaround of separate quotes and bookings.
Best for: homeowners facing expensive excavation quotes who want a CCTV second opinion, urgent blocked drain or sewer pipe emergencies needing same-day response, and hot water system replacements where a single call can coordinate all required trades.
Location
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Claim This Profile — Free →Common questions about Hunter Eco Plumbing Drainage & Relining
Does Hunter Eco Plumbing offer emergency callouts outside business hours?+
Yes — multiple reviewers confirm after-hours response, including a 1:30am weekday emergency where a technician arrived and resolved the issue on the spot. One review notes a water main fault affecting 140 homes was fixed in the early hours of a Sunday morning. Response times cited in reviews range from 30 minutes to under an hour for urgent jobs. If you have an emergency, calling directly rather than booking online is likely to get the fastest response.
What's the benefit of using Hunter Eco for blocked drains rather than a general plumber?+
The business uses CCTV camera inspection as a standard diagnostic step, which lets them show you exactly what's causing the blockage before any work begins. Several reviewers describe being quoted for full excavation or pipe replacement by other plumbers, only for Hunter Eco's camera to reveal the pipe was relineable — saving thousands of dollars. Technician Chris is specifically praised for walking customers through the camera footage in real time. If you've already had a diagnosis from another plumber, it's worth getting a second opinion from them before committing to excavation.
Is there a fee just to get a quote?+
Some reviewers received same-day written quotes at no charge, while at least one review mentions being charged a fee to receive a quote. This appears to vary by job type or circumstance, so it's worth asking explicitly when you first call. Amanda at the office is mentioned by multiple reviewers as the first point of contact and is described as responsive and helpful — she's the right person to clarify this upfront.
Which technicians are likely to attend, and what are they known for?+
Kynan is named most often for emergency response and gas leak work, and reviewers specifically note his ability to explain issues clearly under pressure. Chris handles a lot of the relining and drain work, consistently praised for professionalism and transparency during the job. Beau and Tallon are mentioned for hot water system installs and general plumbing, including coordinating with electricians when needed. Jacob has come up in after-hours and repeat-visit contexts, noted for being prompt and never pushy.
Does Hunter Eco Plumbing cover areas outside Rathmines?+
Reviews reference jobs across the Hunter region, and one reviewer notes the team came from Rathmines to their location promptly. The business doesn't publicly list a fixed service radius, so it's best to confirm your suburb when you call. Given the volume of reviews from different Lake Macquarie and Hunter Valley locations, coverage across the broader region appears standard rather than exceptional.