Brett Hoban Plumbing
Brett manages all the trades himself — customers say it's what made their bathroom renovations stress-free.
Named team members James, Cyle, Mick, and Cale each appear in reviews handling specific parts of jobs, suggesting the crew is stable and not just casual labour pulled from a list. Pricing came up repeatedly as a genuine positive rather than just a throwaway compliment — one customer specifically mentioned the quote was well below all other tenders for a sewer replacement. The sample covers 82% of the total 34 Google reviews and the rating has held steady throughout, so the picture is consistent rather than a recent spike. If you're booking a full bathroom renovation, it's worth asking Brett upfront which trades he'll be coordinating and confirming timelines, given how central that project management role is to what customers value here.
Their work
What it's like working with them
Based on a sample of Google reviews (34 total)
“organise all the trades rather than trying to manage it all myself”
“arrived promptly, fixed the leak and made other recommendations”
“letting me know who was coming and when”
“due the narrow pathway the excavator unable to work, so they dig it”
What they help with
Based on what their customers hired them for
How they stack up
Context from 263 plumbers in Lake Macquarie
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Brett Hoban Plumbing
Brett Hoban Plumbing operates as a full trade coordinator as much as a plumbing company — Brett personally manages all the surrounding trades (tiling, carpentry, electrical) so homeowners don't have to juggle multiple contractors through a bathroom or ensuite renovation. Reviews name several team members: Mick handles on-site pipe relocation and general plumbing, James and Cyle have tackled difficult excavation jobs by hand when machinery couldn't fit narrow access points, and Cale comes in for carpentry work like reinstating decks over repaired sewer lines. The business covers everything from emergency burst flexi hoses and blocked sewers through to full sewer system replacements — including converting terracotta to PVC — and complete bathroom builds. Customers most often highlight that Brett communicates clearly about who's arriving and when, which is a consistent differentiator in a trade category where no-shows and vague ETAs are common complaints. Pricing feedback in reviews suggests costs are competitive, with at least one customer noting the quote came in well below other tenders for a full sewer replacement. GST-registered and operating as a company structure for around eight years, this is a business suited to both urgent repairs and multi-week renovation projects.
Best for: full bathroom or ensuite renovations where you want one person managing all the trades, emergency burst pipe or sewer repairs in the Lake Macquarie area, and complex underground pipe work where other contractors may struggle with access.
Location
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Claim This Profile — Free →Common questions about Brett Hoban Plumbing
Does Brett Hoban Plumbing handle full bathroom renovations, or just the plumbing component?+
Brett handles the entire renovation process, not just the plumbing. Multiple customers mention he coordinated all the surrounding trades — tiling, carpentry, and others — so they only had to deal with one person. Carpenter Cale is specifically mentioned reinstating a deck after a sewer repair, and reviews describe completed bathrooms and ensuites rather than just plumbing fitouts. If you want a single point of contact for a bathroom build, that appears to be a deliberate part of how this business operates.
How quickly does Brett Hoban Plumbing respond to emergencies like burst pipes?+
Reviews suggest fast response times for urgent jobs. One customer with a burst flexi hose and a flooded property described the plumber arriving promptly after first contact, and another noted Brett assessed and cleared a blocked sewer within a day of being called. The business also appears to handle same-day callouts — one reviewer mentioned the team came out the same day and got their system running again. For non-emergency work, customers generally describe communication as proactive, with updates on who is coming and when.
How does Brett Hoban Plumbing's pricing compare to other plumbers?+
Pricing feedback across the 28 reviews we reviewed is consistently positive. Several customers use words like 'affordable,' 'reasonable,' and 'value for money,' and one customer specifically noted the quote for a full sewer system replacement came in well below all other quotes they received. Brett is GST-registered and operates as a company, so you'll receive a proper tax invoice. Exact pricing will depend on job scope, but 'competitive' is the word that comes up most often.
What areas around Swansea does Brett Hoban Plumbing cover?+
The business is based in Swansea, NSW. Review mentions include work at Redhead, which is nearby on the Lake Macquarie coastline, suggesting coverage extends to surrounding suburbs. Reviews don't specify the full service radius, so if you're further afield — say, the Hunter Valley or outer Newcastle — it's worth calling ahead to confirm they service your area before getting a quote.
Can Brett Hoban Plumbing help with insurance claims after water damage?+
Yes — at least one customer specifically mentions Brett writing a detailed report for their insurance company following a burst flexi hose and flood event. The reviewer noted this report would assist their claim. If you've had a plumbing-related flood or leak and need documentation for an insurer, this is something worth raising with Brett at the time of the callout rather than after the repair is done.