Coastco Plumbing
Brett tackled a particularly grim emergency job and finished it smiling — customers notice that kind of thing.
Dan is the consistent thread across all of it, personally fielding calls, explaining options before work starts, and showing up for after-hours emergencies including a Christmas Eve hot water failure. Property managers make up a notable portion of the client base and specifically name the team's reliability and communication as reasons they keep coming back — useful context if you're a landlord needing a plumber who can deal directly with tenants. Fair pricing comes up repeatedly without being prompted, which suggests quotes aren't inflated for first-time callers. If you're planning a full renovation, reviews confirm they've handled complete rough-in and fit-off across multiple rooms simultaneously, coordinating trades like electricians where needed.
Their work
What it's like working with them
Based on a sample of Google reviews (51 total)
“showed me the leak and then the repair and cleaned the site nicely”
What they help with
Based on what their customers hired them for
How they stack up
Context from 263 plumbers in Lake Macquarie
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Coastco Plumbing
Dan leads Coastco Plumbing and is consistently named across reviews as the point of contact who coordinates jobs, explains options clearly, and turns up personally when needed — including emergency callouts near Christmas and after-hours situations. Brett and Blake are the named field technicians: Brett handles messier emergency jobs and is praised for finishing difficult work with a positive attitude, while Blake draws compliments for courtesy and working well alongside Dan on-site. The team covers a genuinely broad scope — hot water system replacements and relocations, full renovation plumbing across kitchens, bathrooms, ensuites and laundries, gas hot water and gas inspection certificates, stormwater and broken pipe repairs (including under concrete and through lawn), roof drainage, water filtration systems, and fridge plumbing — making them a practical single call for renovation projects as well as urgent repairs. Property managers are a clear segment of their client base, with multiple reviews from people managing rental portfolios who rely on Coastco for routine maintenance and urgent tenant callouts, praising the team's reliability and communication under those time pressures. They're notably thorough about site cleanup — multiple reviewers specifically mention that no trace of digging or work was visible afterwards — and the team makes a habit of showing customers the problem and the repair before leaving. Several customers have used them for a decade or more, including one who moved to Newcastle but still calls Coastco first.
Best for: urgent hot water system replacements, full home renovation plumbing across multiple rooms, rental property maintenance requiring reliable communication with tenants, and tricky leak or stormwater repairs requiring careful diagnosis.
Location
Often needed together
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Claim This Profile — Free →Common questions about Coastco Plumbing
Does Coastco Plumbing do after-hours or emergency callouts?+
Yes — multiple reviews confirm the team responds to plumbing emergencies outside normal business hours. One reviewer had Dan attend a hot water system failure near Christmas, and another mentioned an emergency callout that was resolved the same evening. Dan typically coordinates directly with the caller and arranges for the right team member to attend. It's worth calling rather than messaging if your situation is urgent.
What areas does Coastco Plumbing cover?+
The business is based in Swansea and reviews mention jobs at Toowoon Bay, Long Jetty, and across the Central Coast. One customer noted they moved to Newcastle but still calls Coastco for plumbing work, suggesting the team is willing to travel for established clients. If you're outside the immediate Lake Macquarie and Central Coast area, confirm coverage directly with Dan when you call.
Can Coastco handle a full bathroom or kitchen renovation, or just repairs?+
Reviews confirm they handle complete renovation plumbing, including rough-in and fit-off across kitchens, bathrooms, ensuites, laundries, and hot water relocations — all within the same project. Reviewers specifically praise their ability to work within tight renovation timelines and coordinate other trades like electricians where needed. They're a practical choice if you want a single plumber to run the plumbing across an entire home renovation rather than booking separate contractors for each room.
What do customers say about Coastco's pricing?+
Fair and reasonable pricing comes up repeatedly across reviews without being prompted, which is a good sign it's not just boilerplate praise. Reviewers describe quotes as competitive and note they weren't overcharged after discovering the job was larger than expected. Property managers in particular highlight the pricing as a reason they keep using Coastco across their rental portfolios. No reviews mention price as a concern.
Who will actually turn up to do the work — Dan or someone from his team?+
Dan attends many jobs personally, particularly for quotes, complex diagnostics, and emergencies, but he also sends team members Brett and Blake for field work. Brett is named in reviews for handling difficult emergency jobs, and Blake receives specific praise for being courteous and professional on-site. Multiple reviewers mention working with the whole crew across different visits, so it's a small but consistent team rather than a roster of unknown contractors.